Hosted Buyer Account Executive

2 weeks ago


Richmond, United Kingdom RELX Full time

About RELX

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The Group serves customers in more than 180 countries and has offices in about 40 countries. It employs over 33,000 people, of whom almost half are in North America.

Are you looking for an opportunity to work on the leading events in the meetings, events and incentive industry?

About IBTM, WTM & ATM: We love events We organise the leading events for event organisers, including our flagship IBTM world in Barcelona, WTM London & ATM Dubai as well as events in the Americas & Africa. We are passionate about creating amazing experiences that planners can be inspired by.

Our business is about making face to face connections, so we are looking for outgoing, customer centric people to join our hard-working team in a busy, dynamic and agile work environment.

We are looking to recruit a highly motivated and enthusiastic Hosted Buyer Account Executive to work on the Hosted Buyer Programme primarily for IBTM World in Barcelona. The Hosted Buyer Team recruit high level meeting and event organisers to attend our events and ensure they have an amazing and productive experience.

The ideal individual to join our team will absolutely love working in a passionate, agile team and love being part of the creation of market leading events for the meetings and events industry.

Key Responsibilities
- Always have the Buyers and customers best interests in mind whilst keeping in line with the event strategy
- Develop and implement a comprehensive Buyer Strategy plan in collaboration with the HB team
- Build solid relationships with the Events Industry
- Cultivate new and existing relationships with event and meeting professionals
- Grow the IBTM database by 30% YoY with key focus on the Corporate and Association market; including the necessary business development initiatives and costs to achieve these goals
- Achieve the IBTM Portfolio Events with key focus on IBTM World
- Cleaning and reviewing Buyer Data to ensure invite lists for IBTM events are accurate and meet the qualifying criteria set by the event strategy
- Using the database (EventsAir) to monitor registrations and maintain an accurate database of industry contacts for analysis and future recruitment
- Identify potential Key Industry partnerships to support recruitment
- Attendance to industry events and client meetings to establish new contacts and network with industry professionals
- Delivering an exceptional experience for customers and buyers
- Production and presentation of weekly, monthly, and other regular management reports
- Outstanding commercial awareness, confidence, drive and initiative
- The desire to ensure customer and buyer satisfaction
- Exceptional negotiating and social skills:

- Excellent interpersonal and communication skills:

- Organisational and time management skills, ability to prioritise and plan effectively:

- Analytical, problem solving, and decision making skills
- Good to have knowledge and understanding of the Meetings, Events and Incentive Industry
- A proven understanding and commitment to growing the programme through a business development approach.
- Excellent database/IT skills, especially Excel, Smartsheet and data analysis
- Enthusiastic team player who can work collaboratively in an international environment.
- A flexible approach to working methods and hours of attendance.
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