Mortgage Support Administrator

8 months ago


Wallsend, United Kingdom Newcastle Building Society Full time

**About the Role**

You will be working in the Mortgage Support & Admin Department, where as a Mortgage Support Administrator you will be responsible for a number of different administrative tasks on mortgage accounts, from completion to redemption and beyond.

You'll have the chance to learn different aspects of a mortgage account and how they work within the variety of tasks required for the role.

This is a busy role where no two days are the same, which can bring ever changing priorities but you will have the support of a hardworking, knowledgeable and experienced team. Mortgage Support & Admin is an engaging and fun environment where your ideas are welcomed as we strive to improve the way we work and the customer experience. We are committed to delivering excellent service to all of our customers wherever they are in the mortgage cycle.

The operating hours of our Mortgage Service Centre are between 8am and 6pm with no weekends

**About You**

As a team we work closely together, but you’ll also be comfortable working independently, reviewing current procedures and challenging them to ensure tasks are processed in the simplest and most efficient way.

You’ll have excellent organisational, written and verbal skills that demonstrates your strong attention to detail.

You’ll have Customer Service experience from an administrational and telephone background. Having worked within a mortgage environment would be advantageous.

**About Us**

Mortgage Operations is responsible for managing our residential mortgage assets from initial enquiry through to redemption and supporting where customers find themselves in financial difficulty. We are committed to delivering excellent service and fair outcomes to all of our customers wherever they are in the mortgage cycle.

We are a growing team in an award winning environment. We believe in a great work life balance and a real commitment to connecting with our communities.

As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

- A 35-hour weekly contract + flexible working options
- 25/30 days holiday each year plus bank holidays
- Extra day holiday for your birthday
- Bonus scheme
- Pension scheme
- Free onsite gym
- Life assurance and income protection
- Access to a range of wellbeing benefits
- Electric car salary sacrifice scheme
- Cycle to Work scheme
- Above statutory family leave entitlement
- The option to buy extra holidays
- Two paid volunteering days each year
- A broad range of learning and development opportunities
- Hybrid working - we welcome any discussions around where, how and when people work including part-time hours

Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work within your hybrid arrangement.

**Job Types**: Full-time, Permanent

**Salary**: £21,138.00-£24,320.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Wallsend, NE28 9EJ: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Wallsend, NE28 9EJ



  • Wallsend, United Kingdom Newcastle Building Society Full time

    **About the Role** You will be working in the Mortgage Support & Admin Department, where as a Mortgage Administrator you will be responsible for a number of different administrative tasks on mortgage accounts, from completion to redemption and beyond. You'll have the chance to learn different aspects of a mortgage account and how they work within the...


  • Wallsend, United Kingdom Newcastle Building Society Full time

    About the Role You will be working in the Mortgage Support & Admin Department, where as a Mortgage Administrator you will be responsible for a number of different administrative tasks on mortgage accounts, from completion to redemption and beyond. You'll have the chance to learn different aspects of a mortgage account and how they work within the variety...


  • Wallsend, United Kingdom Newcastle Building Society Full time

    About the Role Interested in a career in Mortgages? Would you like to earn while you learn? Gain a qualification without having to fork out a fortune or rack up a load of debt? We have an exciting new opportunity to join us this September within our Mortgage Support Team. As a Platinum Investors In People accredited organisation, colleague experience is at...


  • Wallsend, United Kingdom Newcastle Building Society Full time

    About the Role Interested in a career in Mortgages? Would you like to earn while you learn? Gain a qualification without having to fork out a fortune or rack up a load of debt? Then we have the right opportunity for you. As a Platinum Investors In People accredited organisation, colleague experience is at the heart of our approach. We believe our Society...


  • Wallsend, United Kingdom Newcastle Building Society Full time

    Reporting to the Marketing Manager, Mortgages & Intermediaries you will be responsible for developing and delivering marketing communication campaigns to grow our direct mortgage category. The role will work closely with all areas of marketing as well asproduct development, customer outcomes and our branch network. Key duties to include: - Execution of the...

  • Sales Administrator

    2 weeks ago


    Wallsend, United Kingdom Reed Business Support Full time

    **AMAZING OPPORTUNITY TO JOIN A GLOBAL MANUFACTURING ORGANISATION!** My established client in North Tyneside requires an experienced **SALES ADMINISTRATOR**to join their team initially on a three-month contract. This role could become permanent for the right person. **KEY DUTIES**: - Provide customers with quotes and process orders - Liaise with internal...


  • Wallsend, United Kingdom Hireonline Full time

    **Reception / Administration Support** - Holidays - 25 days plus bank holidays. 3 days will need to be kept for over Christmas. - Birthday day off where possible. - Free parking onsite. - Enrolled onto an inhouse scheme which provides discounts. Our Wallsend-based client is currently seeking a full time, permanent Building Host to join their business. This...


  • Wallsend, United Kingdom Swoop Funding Full time

    Sales Support Specialist **Location**:Newcastle-upon-Tyne **Team and reporting line**:Head of Vendor & Asset Finance **About Swoop** Swoop is an exciting, fast-growing FinTech platform located in Europe, North America and the APAC regions connecting SMEs to funding solutions through debt, equity and grants - taking the stress out of financing...

  • Administrator

    2 weeks ago


    Wallsend, United Kingdom Major Recruitment Full time

    **Job Title**: Administrator **Location**: Wallsend **Temporary** (3 - 4 months Maternity Leave cover) **Full-time** - Immediate Start - A fantastic opportunity to join a well-established organisation **About Our Client** My client is specialising in the field of engineering manufacturing based in Wallsend. They are known for their endless progression...

  • Administrator

    2 weeks ago


    Wallsend, United Kingdom Major Recruitment Full time

    **Job Title**: Administrator **Location**: Wallsend **Temporary** (3 - 4 months Maternity Leave cover) **Full-time** - Immediate Start - A fantastic opportunity to join a well-established organisation **About Our Client** My client is specialising in the field of engineering manufacturing based in Wallsend. They are known for their endless progression...


  • Wallsend, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 273645**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Administrator

    2 weeks ago


    Wallsend, United Kingdom Hays Specialist Recruitment Limited Full time

    Permanent Administrator - Wallsend - Monday-Friday - £22,425 - 9-5 **Your new company** Are you looking for a new opportunity in Administration where your skills can be fully utilised and where you can get involved in a variety of tasks? Well Hays Recruitment is delighted to be representing a Healthcare organisation on an exclusive role who islooking for an...

  • Administrator

    7 months ago


    Wallsend, United Kingdom Turning Point Full time

    **Job Introduction**: At Turning Point, we support people across the UK with substance misuse. Here you’ll make a real difference to the lives of people with complex needs who are dealing with substance misuse issues. As an Administrator, you’ll provide wide-ranging administrative support to our team, so they can focus on helping people to get back on...

  • Administrator

    3 weeks ago


    Wallsend, United Kingdom Lookers Full time

    **VW Newcastle Silverlink, Sales Administrator** **Lookers, VW Newcastle Silverlink** **Salary: £22,000- £25,000** **Market leading employee benefits** We are looking for a highly organised and dynamic individual to join our team as a Administrator at Volkswagen Newcastle Silverlink on a 12 month FTC. Your hours of work would be Monday to Friday...


  • Wallsend, United Kingdom NCG Full time

    The central cross college administration team is seeking to appoint a full time Curriculum Administrator post 1 FTE (37 hrs per week) to work as required at our Energy Academy Wallsend. **Summary of main purpose of role**: To provide an efficient and effective administrative support service to internal and external customers as part of the cross college...

  • Administrator - Ntrp

    2 weeks ago


    Wallsend, United Kingdom Turning Point Full time

    At Turning Point, we support people across the UK with substance misuse. Here youll make a real difference to the lives of people with complex needs who are dealing with substance misuse issues. As an Administrator, youll provide wide-ranging administrative support to our team, so they can focus on helping people to get back on their feet by supporting the...

  • Sales Administrator

    7 months ago


    Wallsend, United Kingdom Pendragon Full time

    **Landrover Newcastle** **Sales Administrator-37.5 hour contract** **A basic salary of £21,911 with pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you have a passion for delivering industry leading standards...

  • Sales Administrator

    2 weeks ago


    Wallsend, United Kingdom Stratstone Landrover Full time

    **Landrover Newcastle** **Sales Administrator-37.5 hour contract** **A basic salary of £21,911 with pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you have a passion for delivering industry leading standards...

  • Home Administrator

    2 weeks ago


    Wallsend, United Kingdom Four Seasons Health Care Full time

    We are currently recruiting for a Home Administrator.As a Home Administrator you will provide comprehensive administrative support to the Home Manager and ensure the effective operation of administrative systems and processes.As one of the largest healthcareproviders in the UK it’s important to us to couple great care with meaningful and enjoyable...


  • Wallsend, United Kingdom Advantech Innocore Full time

    Advantech Gaming Solutions is a highly successful division of the $2bn+ turnover IPC manufacturer Advantech Corporation. Specialising in custom industrial computer hardware and software products tailored for the casino/gaming/lottery industry, we are currently looking to expand our UK design team with the appointment of a Technical Administrator with...