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Reception / Administration Support
1 week ago
**Reception / Administration Support**
- Holidays - 25 days plus bank holidays. 3 days will need to be kept for over Christmas.
- Birthday day off where possible.
- Free parking onsite.
- Enrolled onto an inhouse scheme which provides discounts.
Our Wallsend-based client is currently seeking a full time, permanent Building Host to join their business. This role presents an exciting and diverse opportunity to become part of a small, amiable, and supportive team.
- Location: Wallsend - free parking available on site & extremely accessible via Public Transport
- Salary: 23,795
- Start date: ASAP
- Hours: Monday-Friday 9am-5pm
**Interviews will take place in person between the hours of 9:30am-2:30pm**
**The role of Reception / Administration Support**:
- Based on FOH to meet and greet all visitors and tenants.
- Answer all telephone calls within 3 rings using the relevant script.
- Provide beverages and catering services to customers.
- Keep all service areas clean, tidy and well stocked and make sure they meet the quality standards.
- Carry out any customer service requirement promptly and efficiently.
- Courier and taxi bookings.
- Ensure that all incoming post is sorted promptly and accurately, and the customer is informed of arrivals.
- Sort outgoing post correctly and ensure that it is ready for the post pick-up.
- Record all duties carried out for customers and recharge on billing system.
- Deal with customer requests and enquiries and liaise with management when necessary.
- Open and close the reception area.
- Update/maintain telephone system and directory as and when it changes.
- Manage the conference room diary.
- Taking payments when required.
- Liaise with contractors/vendors on site informing management immediately if there is a problem.
- Maintain recorded delivery and post system.
- Sets up of show offices/meeting rooms and tenant areas to the quality standard.
- Welcome new clients to the building and arrange the set up of their office space to requirements.
**The ideal Reception / Administration Support**:
- Previous experience within an office-based role is required.
- Excellent communication and interpersonal skills, with a friendly and professional demeanour.
- Strong organisational skills.
- Ability to work efficiently and prioritise tasks effectively.
- Positive attitude and a willingness to go above and beyond.
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