Operational Data Insights Business Partner

2 months ago

Ruddington, United Kingdom Experian Full time

Company Description
**Grade D**

**Who are Experian?**

We are the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

**Our approach to flexible working**

We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work. So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.

**Accepting you, for you.**

We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging. Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you’re pregnant or on family leave.

**Job Description**:
We are seeking an Operational Data Insights Partner to join our ITSM Operational Intelligence function.

This is a crucial role in which you will be working closely with another Insight Partner and the Extended Leadership Team to gather requirements and provide data and insights based on areas across ITSM to identify key issues and trends. Using a variety of data sources, you will provide a high-level overview of the different teams within ITSM and use the insights and data to produce reports and presentations, making recommendations and suggesting improvements.

Some of the key responsibilities include:

- Manage the development of insights and performance data reports.
- Design and create reports and presentations for the Extended Leadership Team.
- Work with the offshore team of analysts to deliver new and existing reports.
- Build effective working relationships with key stakeholders and colleagues in areas of responsibility across internal operations & our suppliers
- Own and deliver continuous improvement projects, support strategic goals and help to develop an automation agenda for MI.
- Support, develop & manage the delivery of the strategic vision including cultural change and projects.

**Qualifications**:

- A proven track record of developing sustainable, insightful, automated MI reports
- Good analytical skills
- Demonstratable experience with ServiceNow preferred
- Excellent stakeholder management experience
- Experience of creating presentations for stakeholders
- Exceptional communication and influencing skills working within a complex matrix structure.
- Highly organised and self-motivated.

Desirable
- Awareness of IT Service Management environment
- Experience working with tools such as PowerBI, SQL and Salesforce is advantageous
- Ability to work confidently with DBAs to understand and manage the reporting environment

Additional Information
**Why choose us?**

Our colleagues’ health and wellbeing are a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money, and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or preparing for the next big milestone in your life, we have a range of flexible options to have you covered

LI-DS1

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

  • Senior Sales Operations Analyst

    3 weeks ago

    Ruddington, United Kingdom Ideagen Full time

    Role Purpose Uk- Homebased Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes...

  • Finance Business Partner

    6 days ago

    Ruddington, Nottinghamshire, United Kingdom MHR Full time

    Job Description As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a...

  • Finance Business Partner

    6 days ago

    Ruddington, Nottinghamshire, United Kingdom MHR Full time

    As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. Your input is vital, which is why we’re committed to...

  • Plant Operator

    6 hours ago

    Ruddington, United Kingdom Frontier Agriculture Full time

    An opportunity has arisen to join the Frontier team, based at Ruddington. We are looking for a Plant Operator to join us on a permanent full-time basis. - We need a team player with the ability to work collaboratively with others and to work independently at times without supervision - Excellent communication skills and the ability to build effective working...

  • New Business Account Executive

    3 days ago

    Ruddington, United Kingdom Ideagen Full time

    Role Purpose UK- HOMEBASED Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes...

  • Advertising Manager

    5 days ago

    Ruddington, United Kingdom MHR Full time

    As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an...

  • Advertising Manager

    4 days ago

    Ruddington, United Kingdom MHR Full time

    Job DescriptionAs a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.Software never stays the same and neither do we. We want our people to be part of a progressive...

  • Advertising Manager

    5 days ago

    ruddington, United Kingdom MHR Full time

    As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a progressive organisation,...

  • Advertising Manager

    5 days ago

    Ruddington, United Kingdom MHR Full time

    As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an...

  • Advertising Manager

    5 days ago

    Ruddington, United Kingdom MHR Full time

    As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a progressive organisation,...

  • Advertising Manager

    4 days ago

    Ruddington, United Kingdom MHR Full time

    As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a progressive organisation,...

  • Senior Product Manager

    4 weeks ago

    Ruddington, United Kingdom MHR Full time

    Key Responsibilities: - Product Strategy & Vision: Collaborate with senior management to shape the product strategy within your domain, articulating the strategic rationale behind roadmap items. - Roadmap Development: Clearly communicate the strategic rationale behind roadmap initiatives and actively contribute to shaping the product roadmap. - Goals and...

  • Site Operative

    7 hours ago

    Ruddington, United Kingdom Frontier Agriculture Full time

    An opportunity has arisen to join the Frontier team, based at Ruddington. We are looking for a Site Operative to join us on a permanent full-time basis. Carrying out day-to-day activities of the site; to assist in the delivery of high standards of safety, quality and operations whilst being a part of a team that operates with integrity and accountability...

  • Sales Enablement Associate

    3 weeks ago

    Ruddington, United Kingdom Ideagen Full time

    Role Purpose Uk - Homebased Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes...

  • Sales Tech Stack Trainer

    2 weeks ago

    Ruddington, United Kingdom Ideagen Full time

    Role Purpose UK-HOMEBASED Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to...

  • Splunk Administrator

    1 month ago

    Ruddington, United Kingdom Experian Full time

    Company Description **Who are Experian?** We are the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take...

  • Sales Enablement Associate

    2 weeks ago

    Ruddington, United Kingdom Ideagen Full time

    Role Purpose Uk - Homebased Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes...

  • Payroll Administrator

    3 days ago

    Ruddington, United Kingdom MHR INTERNATIONAL UK LIMITED Full time

    We are on a mission to improve the world of work, technology and people, building products and services to help solve our customers’ people-related challenges now and in the future. We design software to make processes easier, create apps to foster engagement, support organisations to get better insights from their data and much more for over 1200...

  • Payroll Administrator

    3 days ago

    Ruddington, United Kingdom MHR INTERNATIONAL UK LIMITED Full time

    We are on a mission to improve the world of work, technology and people, building products and services to help solve our customers’ people-related challenges now and in the future. We design software to make processes easier, create apps to foster engagement, support organisations to get better insights from their data and much more for over 1200...

  • Advertising Manager

    3 days ago

    Ruddington, Nottinghamshire, United Kingdom MHR Full time

    Job Description As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a...