Customer Account Manager

2 weeks ago


Didcot, United Kingdom The Recruitment Group Full time

**The Recruitment Group is hiring**

An exciting opportunity has arisen for a motivated individual to assist with a variety of administrative tasks as a **Customer Account Manager**

Role**:Customer Account Manager**

**Salary**: £27,000 Per Annum

Location: Didcot Oxfordshire

Hours 37.5 P/Week

Role: Permanent

**Duties for the Customer Account Manager**:

- Manage a portfolio of customers meeting their day-to-day requirements
- Take responsibility for customer loyalty within the remit of the role
- Reassure customers, educate, and train them in best practice
- Take responsibility for account retention within the remit of the role
- Find solutions to problems
- Resolve problems efficiently with minimum impact on the customer
- Communicate effectively with customers and colleagues: gather, interpret and act on information
- Use business acumen to strike the balance between what’s best for the customer and best for the business
- Demonstrate good office skills: IT literate, time management, prioritisation and organisation
- Demonstrate good interpersonal skills

**A bout you**:

- Previous experience in a customer service support environment
- Strong Microsoft Office skills
- Excellent at building and maintaining customer relationships
- Excellent communication skills both verbally and written
- Excellent telephone manner
- Able to work well in a team as well as independently
- Ability to grasp in-house systems quickly
- Ability to multi task and resolve problems
- Strong work ethic with desire to achieve and maintain high standards
- Works well under pressure and to deadlines

We wish you the best of luck in your job search

If you would like to know how we will store and process your data, please visit us online at 'The Recruitment Group' to read our GDPR Data Protection Statement.



  • Didcot, United Kingdom EBSCO Industries Inc Full time

    EBSCO International is the international operations group of EBSCO Information Services (EIS).  EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....


  • Didcot, United Kingdom EBSCO Industries Inc Full time

    EBSCO International is the international operations group of EBSCO Information Services (EIS).  EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....


  • Didcot, United Kingdom EBSCO Information Services Full time

    Primary Responsibilities Customer Development Reassure customers, educate and train them in best practice Have thorough understanding of the packages process and ensure 100% accuracy Responsible for business retention and strategic review of accounts Resolve problems efficiently with minimum impact on the customer Present...


  • Didcot, United Kingdom UK Health Security Agency Full time

    The post holders main duties will involve participating in the day-to-day work of the Customer Services office and maintaining a high level of accuracy in accordance with standard operating procedures. This will require some knowledge and experience, as well as the ability to interpret and deal with customer queries. There will also be close contact with...


  • Didcot, United Kingdom The Recruitment Group Full time

    **The Recruitment Group is hiring!** An exciting opportunity has arisen for a motivated individual to assist with a variety of administrative tasks as a Spanish/Italian Customer Support Administrator Role: Spanish/Italian Customer Support Administrator **Salary**: £24,000 - £26,000 Per Annum Location: Didcot Oxfordshire Hours 37.5 P/Week Role: 12...


  • Didcot, United Kingdom UK Health Security Agency Full time

    Centre for Radiation, Chemical and Environmental Hazards (RCE) The Radiation, Chemical and Environmental Hazards Directorate (RCE) is part of the UKHSA Chief Scientific Officer Group and is responsible for promoting improved health and reduced harm from: - radiation - hazardous chemicals in the environment - environmental change - extreme weather events...

  • Head of Accounting

    4 weeks ago


    Didcot, United Kingdom Trio Recruitment Full time

    _**Head of Accounting**_ - _**Didcot / Hybrid working**_ - _**Salary c£50K**_ - **Exciting new role created for an ACCA or equivalent qualified Accountant to join a growing property and investment company.**_ You'll be responsible for the day to day Accounts function of a subsidiary company including management of a small team covering Sales & Purchase...

  • Senior Accountant

    4 weeks ago


    Didcot, United Kingdom Wade Macdonald Full time

    **Senior Accountant - Didcot - £60,000 - hybrid working** **The Company** Wade Macdonald are delighted to be partnering this exceptional Company with their search for a talented Senior Accountant. The Company has enjoyed exceptional growth and have ambitious plans to treble their head count from 30 in the next couple of years.They pride themselves in...

  • Customer Service

    4 weeks ago


    Didcot, United Kingdom Leaflike Full time £27,000 - £30,000

    To control the day to day Customer Service department, controlling the diary of the Operations Manager and our Senior Horticultural & Contract Advisor with organizing visit’s as required.Logging Day to Day complaint’s, Queries that will need addressing.Weekly Scheduling for the Technician’s, Adjusting visit’s for Technicians to complete customer...

  • Customer Service

    4 weeks ago


    Didcot, United Kingdom Leaflike Full time

    To control the day to day Customer Service department, controlling the diary of the Operations Manager and our Senior Horticultural & Contract Advisor with organizing visit’s as required.Logging Day to Day complaint’s, Queries that will need addressing.Weekly Scheduling for the Technician’s, Adjusting visit’s for Technicians to complete customer...


  • Didcot, United Kingdom Wade Macdonald Full time

    **Group Accounting Controller - Didcot - £80,000 - Hybrid working** **The Company** The role of Group Accounting Controller sits within this fast growth SME and will support the CFO. The role will be responsible for both internal and external Financial Reporting taking responsibility and ownership for the implementation of appropriate policies,...


  • Didcot, United Kingdom OKA Full time

    Foundedover 20 years ago by three entrepreneurial women with a passion for beautiful,practical and comfortable homes, OKA is more than a furniture and homewareretailer: it is a love affair with living well. Weinspire people to confidently create a home that reflects their personality, aspace where nothing should be too precious or perfect to be enjoyed with...


  • Didcot, United Kingdom Ricardo Energy & Environment Full time

    **Location**:UK Flexible **Salary range**:£24,000 - £30,000 **Role ID**:2023-1704 **Our vision is to create a safe and sustainable world** Ricardo plc is a global strategic, environmental, and engineering consulting company, listed on the London Stock Exchange. With over 100 years of engineering excellence and employing close to 3,000 employees in more...


  • Didcot, United Kingdom Auto4 Ltd Full time

    Auto4 Ltd are looking for someone to join their customer service team, based alongside our telesales team in central Didcot, this is a great opportunity to join a postive and lively sales/customer service team as we continue to grow. Your role will include all of the below as well as general customer support: Support Internal and External Sales...


  • Didcot, United Kingdom Universal Business Team Full time

    We are currently seeking aBookkeeper / Accounts Assistantto join a well-established, family-run SME based inDidcot.As a Bookkeeper you will be dealing with all manners of account functions from transactional day to day including credit control.Main Responsibilities:Daily management of all bookkeeping activities including credit control.Quarterly VAT Returns...


  • Didcot, United Kingdom RME Consultants Full time

    **RME Consultants are working with a business in the Abingdon area to find a Customer Service Administrator to join their growing team. Are you a team player who has previous Customer Service office based experience?** **Role: Customer Service Administrator** **Salary: £25,000 - £28,000 per annum** **Working Hours: Monday - Friday, Full...


  • Didcot, United Kingdom Akkodis Full time

    **Customer Services Operator - Didcot - Office based - Nuclear - Permanent opportunity** We are currently hiring for several exceptional Customer Services Operators to come and join us here at Akkodis, specifically delivering Customer Service solutions to one of our end clients in the Nuclear sector. **Key responsibilities of the role include but are not...


  • Didcot, United Kingdom Akka Technologies Full time

    We are currently hiring for several exceptional Customer Services Operators at different levels (Junior, Mid, Senior) to come and join us here at Akkodis, specifically delivering Customer Service solutions to one of our end clients in the Nuclear sector. **Key responsibilities of the role include but are not limited to**: - Answering in-bound telephone...


  • Didcot, United Kingdom Wade Macdonald Full time

    **Group Reporting Manager - South Oxfordshire - £85,000 + Bonus (hybrid working)** **The Company** Wade Macdonald are delighted to exclusively partnering this Global brand with their search for a talented Group reporting Manager. The role will report to the Group Financial Controller and will have full ownership of reporting the Groups results to theBoard...


  • Didcot, Oxfordshire, United Kingdom Baker Charles Full time

    Role: Finance Manager Sector: Real Estate My client is an AIM listed commercial property business who are recruiting a Finance Manager. You will be a motivated, technical, and numerate qualified accountant who wants to become an important member of a AIM listed Finance team. This role will develop your skills in stakeholder management, business analysis...