Learning Administrator

6 months ago

Oldham, United Kingdom Northern Care Alliance NHS Group Full time

Job overview

**We have an exciting opportunity for a motivated and dynamic Administrator in Learning and Development.**

The post holder will play a vital role in ensuring the accurate administration and reporting of training compliance of our staff. They will provide excellent customer service by assisting our learners in using ESR Learn. In addition they will have a supervisory role by supporting junior staff within the team.

Extensive experience of working in an administrative role is essential to this role.

Main duties of the job

Work closely with all members of the Learning and Development team to ensure that training and development programmes within the NCA are run efficiently, effectively, to a consistently high standard and in a way that promotes a professional ethos.

Arrange training venues, liaise with speakers and trainers, and book classrooms as required.

Use ESR Learn to set up, record and monitor training events

Assist in producing training materials and collate feedback from training sessions.

Work flexibly to ensure the smooth running of the administration services within Learning and Development including working at other Northern Care Alliance sites as required.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Detailed job description and main responsibilities

Person specification

**Qualifications**:
Essential criteria
- NVQ Level 3 in Business Administration or equivalent qualification, or willingness to work towards
- Literacy and Numeracy at Level 2 or equivalent (GCSE A-C)

Desirable criteria
- Customer Service qualification at Level 2

Knowledge, Training & Experience

Essential criteria
- Substantial experience of using Windows Microsoft Office package including databases and spreadsheets
- Experience in telephone and interpersonal work dealing with members of the public and staff in a confident and helpful manner
- Experience of reviewing administrative processes and procedures and implementing changes
- Effective written communication skills

Desirable criteria
- Experience of working in a HR department and/or within the NHS or public sector

We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**For posts advertised on a fixed term contract basis, we will offer secondments only for NHS appointments. Fixed term contracts will be only be offered for external non-NHS appointments.***

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