Team Administrator
3 months ago
Would you like the opportunity to work in a role which provides support to a team delivering hospital level care in an ambulatory service?
You will be part of a caring and dynamic multidisciplinary team and you will provide high level administration to support a dynamic and busy team.
We are a happy team with a can-do attitude and all disciplines work cohesively together to provide the best care for our patients. Our patient feedback is consistently appreciative of the warmth, compassion and excellent service we provide.
As our team administrator you’ll be a valued member of the team, responsible for efficient administration to support the team in a fast paced unscheduled care environment.
You will be the first voice people hear when they call the unit and the face that patients see when they arrive. You will be answering queries by phone, directing referrals, sending letters and managing the flow of data required for improvement projects as well as taking minutes and preparing documents. The role is varied and requires good attention to detail, the ability to prioritise tasks and sound IT skills.
You must have excellent communication skills, be reliable, punctual and work well in a team, whilst being adaptable to changing situations. Creative thinking is a benefit in this changing environment. You will need to be able to work calmly and efficiently within a busy and intensive environment dealing with unpredictable situations whilst working collaboratively to strive for improvement.
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
**Our values are**: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
RACU forms part of the Same Day Emergency Care (SDEC) provision across the community in Oxfordshire. We work closely with our colleagues in the OUH and RBH. Our team consists of nurses, paramedics, occupational and physio therapists and medics, nurse associates and healthcare assistants and a team administrator.
We provide comprehensive and integrated assessments and interventions for people over the age of 18 with sub-acute/urgent care health needs. Each patient receives an individualised MDT assessment, diagnostics and treatment.
RACU integrates with Emergency Multidisciplinary Units (EMUs), and Hospital at Home service. The unit joins EMUs and Hospital at Home in providing high quality responsive delivery of Urgent and Ambulatory Care within Oxfordshire. We aim to empower and support patients to effectively manage their conditions.
What we need from you
Be self-motivated and able to work autonomously as well as showing initiative and promoting new ideas on how to improve the service.
Be compassionate, caring and creative with excellent communication skills.
Strong IT skills with experience of using Microsoft Word, Excel, Teams and Outlook
For more details, please refer to the JD and PS attached.
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Henley on Thames, United Kingdom Oxford Health NHS Foundation Trust Full timeWould you like the opportunity to work in a role which provides support to a team delivering hospital level care in an ambulatory service? You will be part of a caring and dynamic multidisciplinary team and, you will provide high level administration to support a dynamic and busy team. We are happy team with can-do attitude and all disciplines work...
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