Claims Advisor

6 days ago


York, United Kingdom Castle Employment Full time

Due to continued growth, and personal development within the business, we have an opportunity for a Claims Advisor to join a warm, friendly and empathetic customer contact centre environment for a not-for-profit organisation.

Based just outside the centre of York where you can enjoy free parking, easy public transport routes and also opportunity for hybrid working. Along with a competitive salary of £23,000 you will gain an exemplary benefits package including 35 days holiday, free on-site gym, private healthcare, Christmas gifts, discounts on holidays, restaurants, supermarkets and more

We are keen to speak with anyone who has excellent communication skills, has experience working within a Contact Centre or Claims environment, and wants to help improve the quality of people’s lives.

Being the first point of contact for customers, some of your duties will consist of:

- Receiving inbound calls from customers, providing the appropriate guidance and advice needed in regard to their private Healthcare, being resilient and overcoming any objections
- Assist customers with the claims process for private healthcare
- Answer any questions or queries which customers may wish to discuss, sometimes in difficult and sensitive situations
- Build rapport and relationships with customers, in a positive, understanding and caring way
- Basic data input and administration duties when necessary

This will be working Monday to Friday 37.5 hours per week, with a 30-minute unpaid lunch break and two 10-minute scheduled breaks, earning a salary of £23,000.

Upon starting, you will receive an excellent 4-week training package, followed by 2 weeks live working with coaching support to ensure you are comfortable and competent in the role. This first 6 weeks will be working be 9am-5pm, which you must be available for the whole duration with no holidays taken.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- Gym membership
- On-site parking
- Private medical insurance
- Wellness programme
- Work from home

Schedule:

- Monday to Friday
- No weekends

Work Location: One location

Reference ID: 64712


  • Claims Advisor

    5 days ago


    York, United Kingdom Grafton Recruitment Full time

    **Contact Centre Claims Advisor** **Salary: £23,000** **Location: York** **Hours: Full-time Mon - Fri, 37.5 hours between 8am - 8pm; part-time hours considered** Grafton Recruitment are excited to be working with a successful organisation based in York for a Contact Centre Claims Advisor to join their Services Department. **Key responsibilities of this...


  • York, United Kingdom Bridge Recruitment Full time

    Do you want to work for a unique organisation that really cares about its members and employees? My client, a long-established health and wellbeing organisation, is looking for Contact Centre Claims Advisors to help them provide 1st class service to theirmembers. With an exceptional telephone manner and an enthusiastic, passionate attitude, you will be the...


  • York, United Kingdom Customer Management Resourcing (CMR) Full time

    **Role: Contact Centre Claims Advisor** **Location: York** **Salary £23000** **Hybrid working after first 6 weeks** Do you consider yourself a customer service professional? Are you looking for progression in a business that has a genuine community vibe? If so, we would like to speak to you. This is an office-based role working in York, 10-minute...

  • Claims Advisor

    2 days ago


    York, United Kingdom Reed Business Support Full time

    Have you got a passion for Customer Services? Would you like to work 80% from home? Want to work for one of the top employers in York? Or just a genuine interest in animals? Look no further We are currently working in partnership with one of the top employers in the UK. They look for ways to settle their customers requirements, rather than excuses not...


  • York, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service/Claims Advisor role for leading employer in York. Competitive salary and excellent benefits. **Your new company** Hays Business Support are currently working with a successful not for profit organisation based close to the centre of York. This organisation has an excellent reputation within the market as being a lovely please to work. **Your...

  • Claims Specialist

    1 week ago


    York, York City, United Kingdom Hiscox Full time

    About the Role:We are seeking a highly skilled Claims Specialist to join our team in York, Colchester or Glasgow. As a Claims Specialist, you will play a crucial role in delivering exceptional claims service to our customers.Key Responsibilities:Managing a portfolio of complex liability claims, including third-party property damage, healthcare regulatory,...


  • York, United Kingdom Page Personnel Full time

    Opportunity to join an International leading business within their industry - Progression opportunities available! **About Our Client**: I am currently working with an industry leading business based in York to recruit a Customer Service Advisor to join their team on a permanent basis! This is a great opportunity for somebody wanting to pursue their career...


  • York, United Kingdom Zenopa Full time

    **Our Animal Health Client is looking for a Customer Service Advisor to join their team!** **Key Duties**: - Investigate & process damages, shortages, returns and credit claims. **Looking for**: - Excellent Customer Service Skills - Able to work under pressure and meet deadlines. - Able to multi-task and manage time effectively **Salary: Up to...

  • Warranty Advisor

    7 months ago


    York, United Kingdom JCT600 Full time

    **Job summary**: As a Warranty advisor working at our Volkswagen Dealership in York, you will administer all agreed warranty claims ensuring all necessary documentation and parts for return are processed in line with vehicle warranty procedures. It is our ambition to make JCT600 the best place to work. This is a fantastic opportunity to take the next step...


  • York, York City, United Kingdom G2 Legal Limited Full time

    We are seeking an experienced Professional Employment Law Advisor to join our team in a part-time capacity. This role presents an exceptional opportunity for a skilled lawyer looking to balance their work and personal life within a supportive environment.About the Role:We are looking for an Employment Solicitor with a solid background in Employment Law to...


  • York, United Kingdom Reed Business Support Full time

    Have you got a passion for Customer Services? Want to work for one of the top employers in York? Or just a genuine interest in animals? Look no further We are currently working in partnership with one of the top employers in the UK. They look for ways to settle their customers requirements, rather than excuses not too. Meaning that your role will be...

  • Agri Business Advisor

    5 hours ago


    York, United Kingdom Carter Jonas Full time

    **Agri Business Advisor**: We are excited to be recruiting a brand new position of an Agri Business Advisor to assist with provision of farm business advice to management and private clients with regard to current and future subsidy support, countryside stewardship and natural capital. - Location - Harrogate, York - Division - Rural - Function - Business...


  • York, United Kingdom Aurora Resourcing Limited Full time

    Do you want to work for a unique organisation that really cares about its members and employees? My client, a long-established health and wellbeing organisation, is looking for Contact Centre Sales Advisors to help them provide first class service to theirmembers. With an exceptional telephone manner and an enthusiastic, passionate attitude, you will be the...


  • York, YO GG, United Kingdom Benenden Health Full time

    Join Our TeamAs a Claims Advisor at Benenden Health, you will play a vital role in supporting our members through the claims process, providing guidance and advice to ensure that they receive the best possible outcome. This is a fantastic opportunity to join a dynamic team, working in a fast-paced environment, and making a real difference to people's...

  • Retail Sales Advisor

    6 months ago


    York, United Kingdom Brewers Decorator Centres Full time

    **Part-Time Retail Sales Advisor** **York** **24 hours per week** **Monday to Friday with Saturdays on a rota** **Salary £13,851.00 per annum plus pension and company benefits** We have an exciting opportunity for a motivated and friendly Part Time Retail Sales Advisor to join the team at our York Brewers Decorator Centre. You will play a vital part in...


  • York, United Kingdom Halo ARC Full time

    Job Advert **Customer Journey Specialist** **Salary: £28,595 per annum **with an increase on completion of 6 month probation.** **Hours: 8am - 5pm Monday to Friday & 1 in 2 Saturdays depending on business needs.** **Halo ARC York** Halo is the industry leading UK-based accident repair group, with **30 established accident repair centres across the UK**...


  • York, United Kingdom Carter Jonas Full time

    **Environment and Agri Business Advisor** We are excited to be recruiting a brand new position of Environment and Agri Business Advisor to assist with provision of farm business advice to management and private clients with regard to current and future subsidy support, countryside stewardship and natural capital. Location Harrogate,...


  • York, United Kingdom Monster Group Full time

    **Customer Service Advisor / Customer Service Representative** Monster Group (UK) Ltd is a thriving online retailer offering a diverse range of high quality and great value products to an international market. To support our tremendous growth and further diversification into more product ranges and across new marketplaces within Europe and internationally,...


  • York, United Kingdom Monster Group Full time

    **Customer Service Advisor / Customer Service Representative** Monster Group (UK) Ltd is a thriving online retailer offering a diverse range of high quality and great value products to an international market. To support our tremendous growth and further diversification into more product ranges and across new marketplaces within Europe and internationally,...


  • York, United Kingdom Monster Group Full time

    **Exciting Opportunity: Entry-Level Customer Service Advisor** Join the Monster Group (UK) Ltd family, an ever-growing online retailer with a vast array of top-notch, wallet-friendly products loved worldwide. As we embark on thrilling new adventures, expanding into diverse product ranges and exploring fresh markets in Europe and beyond, we're on the hunt...