Claims Specialist

3 days ago


York, York City, United Kingdom Hiscox Full time

About the Role:

We are seeking a highly skilled Claims Specialist to join our team in York, Colchester or Glasgow. As a Claims Specialist, you will play a crucial role in delivering exceptional claims service to our customers.

Key Responsibilities:

  • Managing a portfolio of complex liability claims, including third-party property damage, healthcare regulatory, medical malpractice claims, and bodily injury claims.
  • Providing expert analysis and advice on claims matters, including policy coverage, litigation strategy, and use of experts/external advisors.
  • Developing and maintaining relationships with internal stakeholders, including underwriters and schemes account managers.
  • Conducting peer audits and reviews of casualty claims files, providing constructive feedback and identifying learning points for the claims team.
  • Identifying trends and risk areas relevant to Hiscox and its customers, ensuring these are reported to the appropriate stakeholders.

Requirements:

  • At least 6 years' experience of liability claims or commercial litigation as an insurance claims handler or within a law firm.
  • Strong experience and understanding of pre-action protocols, litigation process, and ADR.
  • Commercial awareness with the ability to manage indemnity and fee spend and understand the impact of claims decisions on the wider UK business.
  • Strong knowledge of relevant risk and regulation for insurers.

Diversity and Flexible Working:

We offer a hybrid working model that allows you to balance your work-life effectively. You will be required to be in the office at least one day a week and may need to travel to other Hiscox offices. We encourage you to discuss your needs with us.



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