Customer Service Advisor

2 weeks ago


Glasgow, United Kingdom Blue Arrow Full time

Customer Service Advisor role in Glasgow

We have an amazing opportunity for you to work with one of our prestigious financial clients, Lloyds Banking Group. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers.

Lloyds Banking Group is well known for putting their customers at the heart of everything they do, as well as their employees.

This is a great time to start your career with Lloyds Banking Group as there will be opportunity for temporary roles to become permanent.

Customer Service Advisor - Business Banking

Location - Glasgow, 6 Atlantic Quay, 55 Robertson Street, (G2 8JD)

Rate of pay - £11.70 per hour

Working hours - Full time, 35 hours per week, Monday to Friday, between 9am and 5pm

Opportunity for hybrid working after training. (2 days in Office, 3 days working from home).

Length of contract - minimum 6 months with good opportunity to be extended

ROLE DESCRIPTION:
You will be key to Helping British Businesses Recover by supporting UK businesses within a responsible, sustainable and inclusive bank.

We ensure that colleagues are equipped to make the right decisions to support our business customers.

The role includes:

- Working in Account Opening Centre team - Business Banking
- Dealing with a mixture of customer in and outbound calls

SKILLS REQUIRED:

- Excellent communication skills
- Ability to engage empathetically with customers
- Confident using a computer
- Team work - looking to help colleagues around them.
- Adaptable and able to flex to changes
- Navigate around multiple computer systems

WHAT'S IN IT FOR YOU?
- Working as part of a diverse workforce that embraces individuality
- Being part of a team that helps Britain prosper
- Excellent training and on-going support
- Competitive rate of pay/pay progression
- Potential for extension

So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then this could be the perfect job for you. Get in touch with us today.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



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