Administrator

6 months ago


Halstead, United Kingdom Sanctuary Lodge Full time

**Office Administrator**

**Sanctuary Lodge**

**£25,920 P/A**

**40 hours per week, Monday to Friday**

Do you have a passion for all things Admin-focused? Are you always seeking to improve on processes? Do you like being customer-facing? If so, this may be the perfect opportunity for you.

Come and be a part of The UK’s Leading Alcohol & Drug Rehab Provider, we pride ourselves on providing a world-class treatment in comfortable and affordable facilities across the UK. In this exciting new role, you’ll be overseeing the administration and clerical duties for our **Sanctuary Lodge** centre. We’re looking for someone to join our team in Halstead, Essex to be based on Reception and give a warm welcome to all new clients.

**The benefits of being an Administrator in the team**:

- Training and development opportunities
- 28 Days Holiday rising to 33 Days after 5 continuous years of service
- Company pension scheme
- On-site parking
- Employee benefits and discounts
- Discounted food

**Main duties of the Administrator**:

- To count and allocate client money on a weekly basis.
- To manage, update and change the office calendar as required.
- Ensure all timesheets and overtime are submitted within dates set out by the Finance Manager in order to process information for payroll in a timely manner.
- Undertake general administrative and clerical duties e.g. filing, photocopying, maintaining the office diary, minute taking, etc. to support the centre’s service delivery.
- Develop and maintain accurate databases, records & systems in order to provide accurate and timely financial, statistical and monitoring information for reporting purposes when required for the Centre Manager and other relevant parties.
- Liaise with Finance to maintain an accurate Petty Cash system, ensure approved invoices are sent for payment and reporting client turnover.
- Place orders and liaise with suppliers and contractors to ensure goods and services are supplied in accordance with the requirements of the centre.
- Support the centre manager in the operation of the H&S system and environmental standards including those relating to food safety.
- Support the centre manager in notifying, sourcing and monitoring repair and maintenance tasks in premises used by the Company.
- Ensure security protocols for the centre and the people using the building are observed and both are kept safe and secure (this includes the issue and security of keys).
- Organising team activities such as monthly team meetings, minute taking, and updating the office diary.
- Occasionally supervise junior staff and volunteers in the proper performance of their duties
- Undertake such other duties as may be reasonably required by the Line Manager and/or the Senior Management Team or Directors.

**Essential criteria**:

- Minimum of Grade C in GCSE English and Mathematics (or equivalent qualification)
- Previous experience of administration duties
- Confidence to work on own initiative
- Strong team player and interpersonal skills
- Takes a proactive approach to problem-solving
- Strong organisational skills and the ability to prioritise multiple demands
- Proficient in using Microsoft Office and Outlook.
- Good written and verbal communication skills
- Strong customer service skills
- Ability to respond flexibly to the demands of the role
- Ability to engage in continuous professional development

**Job Types**: Full-time, Permanent

Pay: £15,585.28-£29,814.41 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount
- Transport links

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative experience: 2 years (required)

**Language**:

- English (required)

Work Location: In person



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