Neighbourhood Officer

4 months ago

StainesuponThames, United Kingdom A2Dominion Housing Group Ltd. Full time

**Neighbourhood Officer**
**£19,591**
**Staines - Hybrid**
**8 Months Contract, Part Time - 21 hours per week**

**About us**

We are one of the UK’s leading housing associations. Our vision is to improve people’s lives through high-quality homes and services.

We operate across London and southern England, providing affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand.

Whilst we take a commercial approach to housebuilding, all the profits the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.

**About the role**:
Do you have a can-do attitude and good attention to detail? Then we would like to hear from you. We are looking a energetic individual that can join our team as a Neighbourhood Officer, to carry out tenancy management on our estates, regular estate inspections, tenancy audits and ensure that accurate records are maintained, and actions are taken to deal with issues.

**Role Purpose**:

- To carry out and monitor regular estate inspections, tenancy audits and ensure accurate records are maintained and actions are taken to deal with issues.
- To manage tenancies related to housing services residents in accordance with policies, procedures and targets
- Be the point of contact to resolve and investigate complaints by residents and provide advice and guidance.
- Ensure that IT systems are regularly updated and effective manual record systems are maintained.
- To build relationships and work with both internal and external stakeholders of A2Dominion
- To attend and represent A2Dominion at court, external meetings, case conferences, forums and evictions
- Ensure that the tenancy management objectives and key performance indicators are achieved.

**More about you**:

- Full UK driving license (essential)
- Experience of working with vulnerable people and community groups
- Knowledge of housing law and housing management issues, welfare benefits and financial inclusion
- Experience of problem solving for customers and understanding customer need
- Good knowledge of Outlook, Word and ExceL
- Educated to GCSE level or equivalent in Maths and English (Grades A*- C)

**Choosing us is easy**

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.
- **A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will**:_
- actively look to attract and recruit disabled people
- provide a fully inclusive and accessible recruitment process
- offer an interview to disabled applicants who meet the minimum criteria for the job
- be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
- make reasonable adjustments as required

**Meeting the role requirements**
- **A2Dominion are proud to be a family friendly employer.**_

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”

**Job Types**: Part-time, Fixed term contract
Contract length: 8 months
Part-time hours: 21 per week

**Salary**: £19,591.00 per year

**Benefits**:

- Employee discount
- Language training provided
- Work from home

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- staines: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in staines

  • Neighbourhood Officer

    3 months ago

    Staines-upon-Thames, United Kingdom A2Dominion Housing Group Ltd. Full time

    **Neighbourhood Manager** **Salary: £32,652 - £35,000** **Location: Staines / Hybrid** **Contract: Permanent, 35 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for...

  • Neighbourhood Officer

    4 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Venn Group Full time

    Exciting Opportunity with Venn GroupVenn Group is proud to partner with a Charity to offer a unique chance to join their team as a Neighbourhood Officer.Key Responsibilities:Manage the housing and neighbourhood needs of a designated patch of properties.Oversee the allocation process, including tenant selection and property inspections.Conduct viewings and...

  • Neighbourhood Officer

    3 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Venn Group Full time

    Exciting Opportunity with Venn GroupVenn Group is proud to partner with a Charity to offer a unique chance to join their team as a Neighbourhood Officer.Key Responsibilities:Manage the housing and neighbourhood needs of a designated patch of properties.Oversee the allocation process, including tenant selection and property inspections.Conduct viewings and...

  • Neighbourhood Coordinator

    4 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **Additional role requirements**: - Basic DBS check **So what’s the role all about?** Representing us on the frontline you will act as the face of PA Housing by being a positive ambassador for the services that we provide, working with both internal and external partners to deliver excellent services to our customers. You will take ownership of your own...

  • Neighbourhood Coordinator

    4 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place. **WE ARE CURRENTLY RECRUITING FOR OUR SCHEMES THAT ARE PRIMARILY BASED IN SURREY - WALTON-ON-THAMES, SUNBURY,...

  • Neighbourhood Support Officer

    4 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Neighbourhood Assistant Role Hamilton Woods Associates is seeking a skilled Neighbourhood Assistant to provide administrative support for lettings, tenancy management, and rent collection. Key Responsibilities: Conduct pre-termination interviews and maintain accurate records Assist community coordinators with lettings interviews, viewings, and...

  • Neighbourhood Support Officer

    4 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Neighbourhood Assistant Role Hamilton Woods Associates is seeking a skilled Neighbourhood Assistant to provide administrative support for lettings, tenancy management, and rent collection. Key Responsibilities: Conduct pre-termination interviews and maintain accurate records Assist community coordinators with lettings interviews, viewings, and...

  • Neighbourhood Housing Manager

    4 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom L&Q Full time

    L&Q is currently seeking a Neighbourhood Housing Manager to join their revamped Housing Management Team. This role will involve working in a designated area and reporting to the West Ham Lane office.The Neighbourhood Housing Manager will be responsible for:Supporting the Housing Management team to deliver a reliable service for residentsBuilding trust and...

  • Neighbourhood Housing Manager

    1 week ago

    Stratford-upon-Avon, Warwickshire, United Kingdom L&Q Full time

    Job Title: Neighbourhood Housing LeadAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Housing Management Team as a Neighbourhood Housing Lead. As a key member of our team, you will be responsible for delivering an excellent service to residents, building trust, and ensuring that residents have a home they are happy...

  • Neighbourhood Housing Manager

    1 week ago

    Stratford-upon-Avon, Warwickshire, United Kingdom L&Q Full time

    Job Title: Neighbourhood Housing LeadAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Housing Management Team as a Neighbourhood Housing Lead. As a key member of our team, you will be responsible for delivering an excellent service to residents, building trust, and ensuring that residents have a home they are happy...

  • Head of Neighbourhoods

    4 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **Additional role requirements**: - DBS - Full Drivers License **A little bit about what we are looking for...** Are you ready to lead a dynamic team, shape communities, and drive operational excellence? As the **Head of Neighbourhood Contact** at PA Housing, you’ll play a pivotal role in enhancing the resident experience and fostering strong community...

  • Head of Neighbourhoods

    4 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **Additional role requirements**: - DBS - Full Drivers License **A little bit about what we are looking for...** Are you ready to lead a dynamic team, shape communities, and drive operational excellence? As the **Head of Neighbourhood Contact** at PA Housing, you’ll play a pivotal role in enhancing the resident experience and fostering strong community...

  • Neighbourhood Housing Manager

    2 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom L&Q Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our Housing Management Team as a Neighbourhood Housing Lead. This is an exciting opportunity for a customer-focused team player to deliver an excellent service for residents.Key ResponsibilitiesSupport the Housing Management team to deliver a reliable, repeatable, and consistent...

  • Neighbourhood Housing Manager

    2 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom L&Q Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our Housing Management Team as a Neighbourhood Housing Lead. This is an exciting opportunity for a customer-focused team player to deliver an excellent service for residents.Key ResponsibilitiesSupport the Housing Management team to deliver a reliable, repeatable, and consistent...

  • Neighbourhood Officer

    3 months ago

    Newcastle upon Tyne, United Kingdom BDS Northern Full time

    BDS Recruitment are currently recruiting for a Housing Support Officer based in Newcastle with travel to other sites. We are looking for someone to work part time, across 3 days a week (must be a Thursday but flexible on other days. The duties include but are not limited too; - Taking the lead role in the assessment of incoming referrals - Working with...

  • Safeguarding Officer

    4 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **A little bit about what we are looking for...** Are you ready to lead a dynamic team, shape our neighbourhoods, and drive operational excellence? As the Safeguarding Officer at PA Housing, you will hold a pivotal position in safeguarding the well-being and rights of vulnerable individuals. Resident welfare is key in everything we do, in this role you will...

  • Administrative Support Officer

    4 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Southway Housing Trust Full time

    Administrative Support Role We are seeking a highly motivated and organised individual to provide administrative support to our Chief Executive and Executive Directors. As an Executive Assistant, you will play a key part in helping our organisation run efficiently and deliver its plans to improve the lives of our tenants and communities. Key...

  • Administrative Support Officer

    4 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Southway Housing Trust Full time

    Administrative Support Role We are seeking a highly motivated and organised individual to provide administrative support to our Chief Executive and Executive Directors. As an Executive Assistant, you will play a key part in helping our organisation run efficiently and deliver its plans to improve the lives of our tenants and communities. Key...

  • CCTV Security Officer

    1 week ago

    Burton upon Trent, Staffordshire, United Kingdom Pinnacle Group Limited Full time

    About the RolePinnacle Group Limited is seeking a skilled Relief Retail Security Officer to ensure the safety and security of our prestigious retail site. This role will be based in Burton Place Shopping Centre.Key ResponsibilitiesMonitor premises and conduct regular patrols to maintain a secure environment.Respond to incidents and maintain detailed...

  • CCTV Security Officer

    7 days ago

    Burton upon Trent, Staffordshire, United Kingdom Pinnacle Group Limited Full time

    About the RolePinnacle Group Limited is seeking a skilled Relief Retail Security Officer to ensure the safety and security of our prestigious retail site. This role will be based in Burton Place Shopping Centre.Key ResponsibilitiesMonitor premises and conduct regular patrols to maintain a secure environment.Respond to incidents and maintain detailed...