Neighbourhood Coordinator

6 months ago

WaltononThames, United Kingdom PA Housing Full time

**Additional role requirements**:

- Basic DBS check

**So what’s the role all about?**

Representing us on the frontline you will act as the face of PA Housing by being a positive ambassador for the services that we provide, working with both internal and external partners to deliver excellent services to our customers. You will take ownership of your own neighbourhood, making sure that it is clean and safe for our customers, whilst building positive relationships with customers in the local community.

Through proactive communication via a variety of platforms including social media you will keep customers updated on what is happening in their neighbourhood, identifying and resolving any issues.

This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed.

**Neighbourhood Coordinator Q&A...**

**What are the main responsibilities of your role?**

We have many responsibilities which include, inspections, raising repairs requests for communal areas, visits to new tenants and generally building relationships within the community. Some other responsibilities would be carrying out Tenancy audits, checking buildings are free from fire risks, helping to gain access to properties that other teams are unable to access and completing personal evacuation forms for specific residents.

**What skills do you need to do your job well?**

**What initially attracted you to PA Housing?**

I have worked for PA for about 12 years started in the call centre. I then moved to another department before becoming an NC (Neighbourhood Coordinator). Initially, I applied for PA as a friend was working for the company and advised the staff were very nice and friendly.

**What advice would you give to somebody just starting as a Neighbourhood Coordinator?**

I would advise them to be open minded and be prepared to work hard. It seems like a lot when you first start but if you stick with it, you will find your own rhythm and way of working to be able to hit all of your targets and achieve the best results for our tenants.

**What is your favourite thing about being a Neighbourhood Coordinator?**

I love meeting new people from all walks of life. I love knowing that I have helped someone and knowing I have made their day better. I like the variety of different tasks that we have as it keeps the job interesting. I also like that PA enables me to work on a flexible basis, meaning I can have better control over my diary. The other NC’s in my team all work very well together and help each other as much as we can. I also enjoy working with people across the wider business.

**To be successful in this role, we’d be looking for the following**
- Ability to build and maintain effective relationships.
- Can confidently describe yourself as a 'people person'
- Be able to effectively time manage and balance priorities
- Have a 'can do' attitude
- Have experience in a customer focussed environment
- Intermediate IT skills, Word, Excel, MS Outlook.

**Desirable (but not essential)**
- To have worked for a in a housing environment preferably social housing management.
- Knowledge of relevant legislation and good practice.

**Please refer to the attached job**

**description to find out more**

**AGENCIES: We know where you are if we need your support so please do not contact us.

  • Neighbourhood Coordinator

    6 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place.** **Please note that this role will consist of at least 80% remote working around your neighbourhood or...

  • Neighbourhood Coordinator

    6 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place.** **Please note that this role will consist of at least 80% remote working around your neighbourhood or...

  • Neighbourhood Coordinator

    6 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place.** **Please note that this role will consist of at least 80% remote working around your neighbourhood or...

  • Neighbourhood Coordinator

    6 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place. **WE ARE CURRENTLY RECRUITING FOR OUR SCHEMES THAT ARE PRIMARILY BASED IN SURREY - WALTON-ON-THAMES, SUNBURY,...

  • Care Coordinator

    6 months ago

    Burnham-on-Sea, United Kingdom Neighbourhood Care Full time

    Firstly.. we know what you are thinking“another care company” Let us stop you there, Neighbourhood Care isn’t just any old care company. We are a 12 time Award Winning local care provider. We pride ourselves on being open and transparent - no rubbish, no false advertisement, no promises we can’t keep. We are looking to recruit a dedicated Care...

  • Care Coordinator

    6 months ago

    Burnham-on-Sea, United Kingdom Neighbourhood Care Full time

    Firstly.. we know what you are thinking“another care company” Let us stop you there, Neighbourhood Care isn’t just any old care company. We are a 12 time Award Winning local care provider. We pride ourselves on being open and transparent - no rubbish, no false advertisement, no promises we can’t keep. We are looking to recruit a dedicated Care...

  • Trainee Care Coordinator

    6 months ago

    Burnham-on-Sea, United Kingdom Neighbourhood Care Full time

    Firstly.. we know what you are thinking“another care company” Let us stop you there, Neighbourhood Care isn’t just any old care company. We are a 10 time Award Winning local care provider. We pride ourselves on being open and transparent - no rubbish, no false advertisement, no promises we can’t keep. We are looking to recruit a dedicated Trainee...

  • Trainee Care Coordinator

    5 months ago

    Burnham-on-Sea, United Kingdom Neighbourhood Care Full time

    Firstly.. we know what you are thinking“another care company” Let us stop you there, Neighbourhood Care isn’t just any old care company. We are a 12 time Award Winning local care provider. We pride ourselves on being open and transparent - no rubbish, no false advertisement, no promises we can’t keep. We are looking to recruit a dedicated Trainee...

  • Tenancy Fraud Coordinator

    6 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **Additional role requirements**: - Full UK driving licence - £1,875 car allowance paid per annum - DBS check required **A little bit about what we are looking for...** In this role, you will be working within a geographically dispersed team to deliver high levels of performance, customer satisfaction and staff engagement via a consistent, unified...

  • Tenancy Fraud Coordinator

    5 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **Please note: This is a part time role (16 hours, 4 hours a day, 4 days a week)** **Additional role requirements**: - Full UK driving licence - £2,400 car allowance paid per annum (Pro Rata) - DBS check required **A little bit about what we are looking for...** In this role, you will be working within a geographically dispersed team to deliver high...

  • Community Engagement Coordinator

    6 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Staffs Housing Full time

    Job OverviewWe are seeking a skilled Community Engagement Coordinator to join our team at Staffs Housing. As a key member of our Customer & Neighbourhoods Team, you will be responsible for coordinating, supporting and delivering events and activities in our Extra Care and Sheltered Housing Villages and in our wider community neighbourhoods.About the...

  • Anti-social Behaviour Officer

    6 months ago

    Walton-on-Thames, United Kingdom PA Housing Full time

    **A little bit about what we are looking for...** We embrace the future of work with our hybrid working model, offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately 2-3 days per week in the office with the remainder being from the comfort of your own home. However bear in...

  • Activities and Events Coordinator

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Staffs Housing Full time

    We're seeking a skilled individual to coordinate, support, and deliver events and activities in our Extra Care and Sheltered Housing Villages and community neighbourhoods.Key responsibilities:Develop and implement a programme of activities and events that centre around our customers' needs.Collaborate with the Customer & Neighbourhoods Team to promote our...

  • Programme Coordinator

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom IRIS Recruitment Full time

    Job DescriptionIRIS Recruitment is seeking a talented Activities and Events Officer to join our team. As a key member of our Customer & Neighbourhoods Team, you will be responsible for coordinating, supporting, and delivering events and activities in our Extra Care and Sheltered Housing Villages and in our wider community neighbourhoods.Key...

  • Event Coordinator

    7 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom IRIS Recruitment Full time

    Job DescriptionA dynamic opportunity has arisen for an Event Coordinator to join our client's team, focusing on community engagement and delivering events in Extra Care and Sheltered Housing Villages and wider neighbourhoods.Key Responsibilities:Develop and implement event strategies to engage residents and enhance community relationships.Collaborate with...

  • Community Engagement Coordinator

    5 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom IRIS Recruitment Full time

    Job TitleActivities and Events OfficerAbout the RoleWe are seeking two skilled professionals to join our team as Activities and Events Officers, responsible for coordinating, supporting and delivering events and activities in our Extra Care and Sheltered Housing Villages and wider community neighbourhoods.This is a fantastic opportunity to make a real...

  • Activities and Events Officer

    4 weeks ago

    Stoke-on-Trent, United Kingdom Staffs Housing Full time

    We’re looking for two people (1 x 21 hours a week) (1 x 28 hours a week) to take responsibility for coordinating, supporting and delivering events and activities in our Extra Care and Sheltered Housing Villages and in our wider community neighbourhoods.Job requirements:Develop and deliver a programme of activities and events with our customers, that puts...

  • Activities and Events Officer

    4 weeks ago

    Stoke-on-Trent, United Kingdom CV-Library Full time

    Activities and Events Officer £13,966 / £18,622 a year Stoke-on-Trent Permanent, Part Time Hours per week 21 or 28 We’re looking for two people (1 x 21 hours a week) (1 x 28 hours a week) to take responsibility for coordinating, supporting and delivering events and activities in our Extra Care and Sheltered Housing Villages and in our...

  • Community Outreach Officer

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom a2dominion Full time

    About the Role:We are seeking a Community Outreach Officer to join our team at a2dominion Group Ltd.As a Neighbourhood Services Coordinator, you will play a key role in delivering front-line customer-facing services, working with vulnerable people and community groups, and providing excellent problem-solving and customer service skills.Key...

  • Pcn Care Coordinator Shelton

    6 months ago

    Stoke-on-Trent, United Kingdom North Staffordshire GP Federation Full time

    **Main tasks/overview of responsibilities**: There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The Care Coordinator will undertake work in line with PCN directed priorities, work within their scope of practice and: Act as a point of contact between GP, patients and...