Customer Service Representative
6 months ago
Do you have customer service experience in an office, retail or hospitality? Maybe you’re working in an administration role, but not yet had the chance to speak to customers on the phone.
Ensuring that the day to day runs smoothly through organisation and prioritisation of your workload while managing ad-hoc queries and using problem solving skills to create good outcomes today and even better outcomes in the future.
As part of a small team, you will be in a fast-paced environment so you will need to enjoy working as part of a group while also being able to take responsibility for your own workload and build up relationships with your customers. And willing to take ownership of customer complaints or queries ensuring they are investigated and resolved promptly,
It’s important that you work well under pressure, and have a good attention to detail, as you will raise quotations for products and services in accordance with the notified Key Performance Indicators and the customer’s Service Level Agreements.
**What can we offer you?**
- 23 days holiday, increasing to 25 days at 2 years’ service (plus bank holidays). Once you have 1 years’ service, you will be able to join the holiday buy/sell scheme, providing more flexibility in how you manage your annual leave.
- 1 volunteering day per year, to enable you to support local community projects.
- MyPerks through Reward Gateway, a scheme that offers a variety of discounts and cash back options.
- Cycle to work scheme.
- Corporate discounts on selected local gyms.
- Salary sacrifice pension scheme.
- Life assurance.
- Free mortgage advice.
- Fertility support.
- Bupa support.
**Ready to start a career with Reconomy?**
- Simply click apply, and a member of our Talent Team will be in contact with you soon.
ref: INMP
**Job Types**: Full-time, Permanent
**Salary**: £21,255.00 per year
**Benefits**:
- Additional leave
- Company events
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Paid volunteer time
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Overtime
Work Location: In person
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