Customer Service Representative

3 weeks ago

Telford, United Kingdom Tallis Amos Group Full time

**Customer Service Representative - Allscott**

**£28-32k DOE and benefits package**

Are you outgoing, personable and able to **build relationships** quickly? Do you have a strong knowledge of **agricultural or specialist turf** equipment? Can you articulately **communicate** the benefit to the customer of keeping **machinery** in A1 condition?

**Tallis Amos **are experiencing a period of **growth** and with that in mind, we are looking to hire into our business a **Customer Service Representative **to help us book **service** appointments. The role is pivotal within the depot as it will drive the growth of our service departments to ensure we are **maximising the customer accounts** we hold whilst also **delivering quality **service to our customers. The position will be the **main interface **between the customer and service department helping to oversee **workshop workflow** and schedule of service, both in depot and mobile.

Reporting directly to the service manager, you will receive calls and allocate work to the technicians via **IBCOS** **Gold** to ensure that they are kept busy to maximise **efficiency** of their workload. You will also be making calls out directly to customers to **market service and parts** sales using the **TAG CRM system**. There will be responsibility to **monitor** customer machinery through **remote service tools **and contact them to prospect for service and **parts** as well as allocate work to technicians based on criticality of repair and available **inhouse expertise**. Other duties will include **quoting** for repairs, informing and updating customers on **repair and part lead times **as well as consulting with customers on **part suitability.**

**Essential Criteria**
- Excellent verbal and written communication skill
- Strong sense of business development and commercial acumen

**Desirable Criteria**
- Strong knowledge and understanding of agricultural and/or turf machinery
- In return for this TAG offer you an excellent pay and benefits package, pension scheme, generous holiday allowance and also Vitality Health. In addition to this TAG are committed to the ongoing professional development of all staff and offer each team member the chance to hone their skill set through class leading CPD and in house training. _

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£32,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: VA153

  • Customer Service Representative

    2 weeks ago

    Telford, United Kingdom Precision People Full time

    **Customer Service Representative** **Machine Tool Industry** **Telford - TF3** **£30k starting salary** **Monday-Friday day shifts** **Product Training, 28 days holiday** **The Company** With Sales and Support Offices in the United States, the UK, India, and Poland, our client is a growing company looking for an enthusiastic and motivated Customer Service...

  • Customer Service Representative

    1 month ago

    Telford, United Kingdom Major Recruitment Telford Full time

    I am currently recruiting for my Telford based client for a Customer Services Representative/ Administrator on a permanent basis.Salary depends on experienceHours 8.45am - 5pm Monday to Thursday and 8.45am - 4.30pm Friday25 days holiday + bank holidaysPensionResponsibilities for Customer Services Representative/ Administrator: * Dealing with customers...

  • Customer Service Representative

    4 weeks ago

    Telford, United Kingdom TCL Packaging Ltd Full time

    We are looking for a highly motivated individual to join our customer services team. Our Customer Service Representatives take ownership of the correct processing of all customer requirements from packaging concept to processing orders and outgoing deliveries. Our primary focus at TCL is giving a positive customer experience which has always been key to...

  • Customer Service Representative

    7 days ago

    Telford, United Kingdom Tate Full time

    **Customer Service Representative** **Telford** **£10.90 per hour** **Monday to Friday** **Full-time & Part-time (20+ hours) opportunities available** **Temp to 12-month FTC** Tate continue to work in partnership with the **Phoenix Group**, looking after the ReAssure Customers to identify both full and part time individuals with a passion for delivering...

  • Customer Service Representative

    2 weeks ago

    Telford, United Kingdom TCL Packaging Ltd Full time

    We are looking for a highly motivated individual to join our customer services team. Our Customer Service Representatives take ownership of the correct processing of all customer requirements from packaging concept to processing orders and outgoing deliveries. Our primary focus at TCL is giving a positive customer experience which has always been key to...

  • Customer Service Representative

    2 weeks ago

    Telford, United Kingdom Tate Full time

    **Customer Service Representative Telford £10.90 per hour Monday to Friday Full-time & part-time opportunities available Temp to FTC/Perm** Tate continue to work in partnership with the **Phoenix Group**to identify both full and part time individuals with a passion for delivering great customer service, to join their existing teams based in Telford....

  • Customer Service Representative

    7 days ago

    Telford, United Kingdom Lyreco Full time

    Job Title: Customer Service Representative Location: Telford **Salary**: Up to £22k dependant of experience Monday - Friday We have an exciting opportunity for you to join our vibrant team in our award-winning Customer Care department, based at our **Telford Head office**. At Lyreco, providing every customer with an excellent quality service is our...

  • Customer Service Representative

    4 days ago

    Telford, United Kingdom Major Recruitment Telford Full time

    Customer Services Representative/ Administrator Responsibilities: Manage customer enquiries via phone and email Update various systems Keep clients informed about delivery status Assist with invoice questions Requirements: Prior experience in telephone-based customer service Basic SAP knowledge preferred Proficient in data entry Excellent telephone...

  • Customer Services Representative

    2 weeks ago

    Telford, United Kingdom Precision Colour Printing Full time

    **Customer Services Representative (12 month fixed-term contract)** Are you a detail-oriented individual with exceptional organisational skills? Do you thrive in a dynamic environment where customer satisfaction is paramount? We are currently seeking a dedicated Customer Services Representative to join our team at Precision Colour Printing. **Main Purpose...

  • Customer Service Representative

    2 weeks ago

    Telford, United Kingdom Bodum UK ltd Full time

    Customer Service Representative Bodum’s mission is simple. We bring high-quality coffee and tea solutions as well as a wide variety of household appliances and accessories to everyone, in line with our values. We innovate to create great designs at affordable prices based on our guiding principle that form follows functionality while keeping an eye on...

  • Customer Service Representative

    4 days ago

    Telford, Telford and Wrekin, United Kingdom Lyreco Full time

    Job Title: Customer Service RepresentativeLocation: TelfordSalary: Up to £22k dependant of experienceMonday - FridayWe have an exciting opportunity for you to join our vibrant team in our award-winning Customer Care department, based at our Telford Head office. At Lyreco, providing every customer with an excellent quality service is our number one priority...

  • Customer Service Representative

    7 days ago

    Telford, United Kingdom Wolverson Fitness Ltd Full time

    Wolverson Fitness is a leading UK gym equipment manufacturer looking to expand their marketing team with a talented customer service/ sales based individual. We need a hard-working and creative individual who approaches customer service and sales with real passion. As we continue to develop and grow the brand, you will have an integral part in shaping the...

  • Customer Service Representative

    2 weeks ago

    Telford, United Kingdom Wire Electric Supplies Ltd Full time

    **Customer Service Representative** **Company**:Wire Electric Supplies Ltd **Job Type**: Full-time **Job Requirements**: - Ability to build rapport with customers. - Excellent verbal and written communication skills. - Ability to prioritize and multitask in a fast-paced, high volume environment. - Strong attention to detail and ability to follow written...

  • Customer Service Representative

    7 days ago

    Telford, United Kingdom Reconomy Full time

    _**Please note **_that Customer Service Representative is used for advertising purposes only, our internal job title for this role is Sales and Service Coordinator._ As a Sales and Service Coordinator you will be working with customers to deliver an excellent service. Ensuring that the day to day runs smoothly through organisation and prioritisation of your...

  • Customer Service/sales Support Representative

    4 days ago

    Telford, United Kingdom Horton automatics ltd Full time

    **Customer Service/Sales Support Representative** **Salary range £23,000-£25,000 dependant upon experience.** **An exciting opportunity has arisen for an experienced customer service representative to join the sales and aftercare team, working from our Telford office Monday-Friday 8.30am-5.00pm.** **Duties to include**: - Taking aftercare / warranty...

  • Customer Services Representative

    2 weeks ago

    Telford, United Kingdom Phoenix Group Full time

    **Job Type**:Permanent **Location**:Telford **Flexible working**:All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. **Closing Date**:2/04/2024 **Salary and benefits**:£21840 - £32500 plus bonus, private...

  • Customer Service Representative

    1 month ago

    Madeley, Telford and Wrekin, United Kingdom Major Recruitment Telford Full time

    I am currently recruiting for my Telford based client for a Customer Services Representative/ Administrator on a permanent basis.Salary depends on experienceHours 8.45am - 5pm Monday to Thursday and 8.45am - 4.30pm Friday25 days holiday + bank holidaysPensionResponsibilities for Customer Services Representative/ Administrator: * Dealing with customers...

  • Customer Service Representative

    3 weeks ago

    Madeley, Telford and Wrekin, United Kingdom Major Recruitment Telford Full time

    I am currently recruiting for my Telford based client for a Customer Services Representative/ Administrator on a permanent basis.Salary depends on experienceHours 8.45am - 5pm Monday to Thursday and 8.45am - 4.30pm Friday25 days holiday + bank holidaysPensionResponsibilities for Customer Services Representative/ Administrator: * Dealing with customers...

  • Customer Care Representative

    3 weeks ago

    Telford, United Kingdom Lyreco Full time

    **Job Title: Customer Service Representative** **Location: Telford** **Salary: £22K per annum** **Monday - Friday 9 - 5.30pm** We have an exciting opportunity for you to join our vibrant team in our award-winning Customer Care department, based at our Head Office in Telford. At Lyreco, providing every customer with an excellent quality service is our...

  • Customer Care Representative

    2 weeks ago

    Telford, United Kingdom Lyreco Full time

    **Job Title: Customer Service Representative** **Location: Telford** **Salary: £22K per annum** **Monday - Friday 9 - 5.30pm** We have an exciting opportunity for you to join our vibrant team in our award-winning Customer Care department, based at our Head Office in Telford. At Lyreco, providing every customer with an excellent quality service is our...