Customer Service Representative

2 days ago


Telford, Telford and Wrekin, United Kingdom Eurocell Group PLC Full time
Join Our Team

We are a dynamic and ambitious company, committed to delivering excellent customer service and exceeding expectations. As a Trade Counter Assistant, you will play a key role in supporting our branch operations, managing trade counter sales, and providing exceptional customer service.

About the Role
  • Manage trade counter sales, achieving sales targets and confidently communicating product knowledge to customers
  • Provide exceptional customer service, ensuring customer satisfaction and loyalty
  • Responsible for picking, loading, and delivering products to customers via Eurocell's fleet of vehicles
  • Support branch operations, including route planning, safe driving, and maintaining company vehicles
  • Comply with Health and Safety policies and procedures, ensuring a safe working environment
Why Choose Us?
  • A competitive basic salary of £26,698 per year Pro-Rata
  • An excellent monthly bonus scheme, adding up to £30,298 per year Pro-Rata
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year
  • A free Healthcare plan for all employees
  • Enhanced Maternity and Paternity benefit
  • A Company Pension Plan
  • Employee discount on Eurocell products
  • Discounts across many well-known online and high street retailers


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