Customer Service Representative

2 days ago


Telford, Telford and Wrekin, United Kingdom Betting & Gaming Limited Full time

Sports betting and gaming is changing, and we're at the forefront of this transformation. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving standards every day.

The ideal candidate will have a passion for sports or great customer service and be an integral part of our team, helping to build strong relationships with customers and encourage repeat business.

Key responsibilities include:

  • Demonstrating products and betting terminals to customers
  • Handling customer complaints or concerns with empathy and problem-solving skills
  • Maintaining high shop standards
  • Opening or closing the shop as needed

We offer a competitive salary of £80 per hour, which includes optional overtime subject to availability, pension scheme, annual ShareSave, discounts with hundreds of retailers, and healthcare and wellbeing support.

Your typical weekly rota will consist of a blend of long opening shifts, long closing shifts, and shorter evening shifts, varying week to week. As a key holder, you will be responsible for opening and closing the shop.



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