67996 - Receptionist - Black Country

1 month ago

Dudley, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 255199**Salary**:

- £19,087 - £23,182**Job grade**:

- Other- NPS Pay Band 2 National**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time, Part-time**Number of jobs available**:

- 12Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at NPS Hope House Dudley, DY1 4TA, NPS Prue Earl House Wolverhampton, WV1 3JS, NPS Unity House West Bromwich, B70 7PQ, NPS Walsall Probation Complex Walsall, WS1 3QEAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Overview of the job**

This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities.

The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.

The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.

The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Summary**

To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.
- To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.
- To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.
- To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained.
- To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building.
- Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include:

- Process and update computer based and manual files and filing systems
- Use a range of computer software in providing comprehensive administration support
- Produce a range of documentation and correspondence
- To access databases for information as necessary and input information as required
- Scanning and archiving data, some of which is sensitive and highly confidential.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Changing and Improving
- Managing a Quality Service
- Delivering at Pace

**Benefits**:

- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Thin

  • Financial Adviser

    5 days ago

    Dudley, United Kingdom Idex Full time

    Independent Financial Adviser West Midlands and Black Country clients to inherit due to upcoming retirement Support team based in West Midlands Diploma qualified. Chartered qualification beneficial but not essential An opportunity has arisen with a growing business that already has an established name across the UK. Largely through acquisition, the business...

  • Historic Character

    10 hours ago

    Dudley, United Kingdom Black Country Living Museum Full time

    **Historic Character - Contracted** **Location**: Dudley, West Midlands **Contract Type**: Permanent **Hours**: Contracted weekly full-time/part-time hours (to include weekends & evenings) **Salary**: £10.66 per hour **Benefits**: Access to BCLM’s 26 Acre Site - Generous Annual Leave Allowance - Contributory Pension Scheme - 24/7 Employee Assistance...

  • Recruitment & Training Coordinator

    1 month ago

    Dudley, United Kingdom Black Country Living Museum Full time

    Recruitment & Training Coordinator c£24,500 per annum Full-time, 37.5 hours per week Dudley, West Midlands Black Country Living Museum is looking for an experienced Talent & Development Coordinator to lead on the coordination and delivery of recruitment and training across the Museum. **BCLM is an equal opportunities employer and we are particularly...

  • Head of Interpretation and Collections

    4 days ago

    Dudley, United Kingdom Black Country Living Museum Full time

    Job Advert **Head of Interpretation and Collections** **Location**: Dudley, West Midlands **Pay rate**: c£48,000 per annum **Contact**: Permanent, Full-time (37.5 hours per week) Black Country Living Museum is looking for a new Head of Interpretation and Collections. This exciting role will provide inspirational leadership to our Interpretation and...

  • Learning Co-ordinator

    4 days ago

    Dudley, United Kingdom Headway Black Country Full time

    _20.25 hours per week at £12.69 per hour._ We are looking for an enthusiastic, experienced individual to join our team in planning and delivering group-based activity sessions for adult survivors of acquired brain injury and stroke. You will lead a small team of support staff and volunteers to deliver sessions that address the learning objectives and...

  • Learning Co-ordinator

    4 weeks ago

    Dudley, United Kingdom Headway Black Country Full time

    _27 hours per week 15,472 pa (full time equivalent salary is £21,202 pa)_ We are looking for an enthusiastic, experienced individual to join our team in planning and delivering group-based activity sessions for adult survivors of acquired brain injury and stroke. You will lead a small team of support staff and volunteers to deliver sessions that address...

  • Health and Safety Coordinator

    4 days ago

    Dudley, United Kingdom Black Country Living Museum Full time

    Health and Safety CoordinatorThe Black Country Living Museum is seeking a Health and Safety Coordinator. This is a critical role that would suit an organised, pragmatic, and proactive individual with experience in advising on a range of matters including food outlets, events, buildings, and machinery.What are the duties?As the Museums designated safety lead...

  • Audience and Communications Coordinator

    4 days ago

    Dudley, United Kingdom Black Country Living Museum Full time

    Job Advert **Audience & Communications Coordinator** **Location**:Dudley **Contract**:Full-time, permanent (37.5 hours per week) **Hours**:8.00 am - 4.00 pm OR 9.00 am - 5.00 pm **Days**:Monday - Friday (Occasional weekend and evening work required, TOIL available) **Salary**:£23,000 per annum - £25,000 per annum Black Country Living Museum is looking...

  • Multi-skilled Painter

    4 days ago

    Dudley, United Kingdom Black Country Living Museum Full time

    Are you looking for a new role to use your trade skills with more sociable hours and a central place of work? Do you have a passion for historic buildings? If so, then we may have the role for you! Location: Dudley, West Midlands Contract: Full-time, permanent (39 hours per week) **Salary**: £26,000 per annum Days of work: Monday - Friday, 8 am-4.30 pm...

  • IT Technician Apprentice

    4 days ago

    Dudley, United Kingdom Black Country Living Museum Full time

    **IT Technician Apprentice** Location: Dudley, West Midlands Contract: Fixed-term (Duration: 2-3 years) Hours: Full-time, 40 hours per week Pay rate: £10.47 per hour The Black Country Living Museum is seeking a tech-savvy individual interested in IT to join the team, whilst also working towards a relevant qualification. As an IT Apprentice, you'll have the...

  • Female DRIVE Domestic Violence Advisor

    1 week ago

    Dudley, West Midlands, United Kingdom Black Country Women's Aid Full time €24,310 - €27,752

    Black Country Women's Aid Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group...

  • Female DRIVE Domestic Violence Advisor

    1 week ago

    Dudley, West Midlands, United Kingdom Black Country Women's Aid Full time €24,310 - €27,752

    Black Country Women's Aid Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group...

  • Senior Applied Psychologist

    1 week ago

    Dudley, United Kingdom Black Country Job Support Full time

    Job overview Physical Health/Neuropsychology: Band 8a Senior Applied Psychologist. 0.3 WTE - Part Time hours available, we are flexible and will consider variations in hours. The successful candidate will have existing or recent extensive experience of working in stroke and neuro – either in a training or qualified post Would also consider band...

  • Group Maintenance Officer

    1 week ago

    Dudley, United Kingdom YMCA Black Country Group Full time

    Main base is YMCA West Bromwich but will be required to travel to other Black Country sites We are looking to recruit an experienced and competent Group Maintenance Officer, who has a comprehensive knowledge of building repairs and maintenance to include carpentry, plastering, painting & decorating, and basic plumbing. Candidate must have a full clean...

  • Marketing Officer

    2 days ago

    Dudley, United Kingdom Black Country Innovative Manufacturing Organisation Full time

    **ABOUT THE ROLE** The Black Country Innovative Manufacturing Organisation (BCIMO) is a not-for-profit company limited by guarantee and the driving force behind a new state-of-the-art research and development facility based in Dudley in the West Midlands. This £32m multi-purpose centre, situated at the heart of the Black Country, offers a host of unique...

  • Involvement Coordinator

    1 month ago

    Dudley, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    To co-ordinate the involvement of people with lived experience, otherwise known as Lived Experience Consultants (LEC), as part of the Patient Experience and Involvement team. Making sure that Lived Experience Consultants are involved in shaping, improving, delivering and evaluating services. The post holder will work closely with staff to recruit, retain,...

  • Clinical or Counselling Psychologist in Critical

    1 month ago

    Dudley, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST **Clinical / Counselling Psychologist** **Physical Health Psychology, Critical Care Rehabilitation** **BAND 8a** **0.3 WTE (11.25 hours)** **We are pleased to offer this exciting opportunity to develop your career within our friendly and dynamic Physical Health Psychology Service. The Physical Health...

  • Consultant Psychiatrist

    1 week ago

    Dudley, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    Applications are invited for a full time Consultant in General Adult Psychiatry based at Bushey Fields Hospital Dudley. This is an existing post within a well-established supportive team working both on the in-patient wards and in the community, having retained the Continuity of Care model. Patients have access to local beds and strong links with community...

  • Consultant Psychiatrist

    1 week ago

    Dudley, Dudley, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    Applications are invited for a full time Consultant in General Adult Psychiatry based at Bushey Fields Hospital Dudley. This is an existing post within a well-established supportive team working both on the in-patient wards and in the community, having retained the Continuity of Care model. Patients have access to local beds and strong links with community...

  • Group Maintenance Officer

    1 week ago

    Dudley, Dudley, United Kingdom YMCA Black Country Group Full time

    Main base is YMCA West Bromwich but will be required to travel to other Black Country sites We are looking to recruit an experienced and competent Group Maintenance Officer, who has a comprehensive knowledge of building repairs and maintenance to include carpentry, plastering, painting & decorating, and basic plumbing. Candidate must have a full clean...