Senior Clinic Co-ordinator

3 weeks ago


Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

The post holder will work within University Hospitals Bristol and be responsible for organising a number of outpatient clinics. This will include the receipt and processing of referrals in accordance with the Patient Access Policy and local Referral to Treatment (RTT) guidance. The role of Outpatients Clinic Co-ordinator is to serve as a contact for patients accessing our services. The role is therefore responsible for setting high standards of patient care by enacting the Trust’s values at all times. The post holder will work closely with Consultants in the management of their Outpatient lists therefore requires a good ability to build strong working relationships.

To support the triaging of referrals uploading to Evolve for triaging with key clinical staff

To act as a point of contact for queries from clinical and non-clinical staff

Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate

Communicate changes to clinics and appointments to patients as instructed, often at short notice

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.



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