Radiotherapy Bookings Coordinator

2 weeks ago

Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

Band 3 Radiotherapy Bookings Coordinator

We are recruiting a Band 3 Radiotherapy Bookings Coordinator, here at the Royal Berkshire NHS Foundation Trust (RBFT).

This is a fabulous career development opportunity to join an innovative, friendly organisation whilst experiencing all the benefits of working in a compassionate, aspirational, resourceful and excellent NHS Trust.

Radiotherapy Bookings Coordinators are integral members of the radiotherapy team, and support the multidisciplinary efforts needed to deliver effective radiotherapy treatment.

This is a demanding role that combines clerical, admin and patient support duties, with an essential requirement of proficient IT and computer literacy skills.

We are looking for a motivated, caring and resilient individual, preferably with experience in a health & social care setting, with a passion for delivering excellent patient care.

The post holder will be required to work as part of a team as well as being able to use initiative and prioritise their own work.

**For further information please contact**:
Due to the nature of the service, you may need to deal with emotional and distressed patients, although this does not happen very often.

The Department is open Monday to Friday from 8am to 5.00pm and the post holder will be required to work during shift patterns if required according to the needs of the service.

Evidence of proficient IT skills for this role is essential due to the admin work associated with coordinating and booking patients for their radiotherapy appointments.

A highly professional telephone manner is also essential as the team receives a lot of queries throughout the day.

The Berkshire Cancer Centre at the RBFT provides fully accredited Radiotherapy treatment facilities across both its Reading and Bracknell health spaces, with all treatment choices for patients underpinned by the latest national guidance for radiotherapy services, including advanced treatments such as SABR, DIBH, VMAT and Adaptive radiotherapy.

Our diverse workforce of staff and learners all benefit from working with high quality equipment and optimum treatment techniques, whilst experiencing positive levels of clinical support and professional development in all aspects of their training and competence.

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

**Our values**: C ompassionate, A spirational, R esourceful, E xcellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

To coordinate the patient pathway between a number of departments/specialties and external Trusts to avoid cancer wait time breaches.

To act as the link between the patients, oncology wards, consultants, planning department, chemotherapy outpatients, treatment machines and medical records in coordinating the treatment pathway for each patient referred for radiotherapy.

To prioritize and allocate appropriate appointment slots for each stage of the treatment process, liaising with relevant staff as necessary.

To proficiently and efficiently utilise a variety of electronic systems, with competent IT skills and knowledge.

To maintain awareness of service delivery developments and contribute to the implementation of change within the service, and participate and identify areas requiring improvement.

Please refer to the attached Job Description and Person Specification for further details of the post.

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