Data Officer

1 month ago


Dalkeith, United Kingdom Scottish Qualifications Authority (SQA) Full time

**Directorate**
- Operations

**Business Area**
- QA - NQ

**Location**
- Dalkeith

**Salary range**
- £32,616 - £37,580

**Type of Contract**
- Permanent Contract

**Part Time/Full Time**
- Full Time/'Happy to talk flexible working'

**Workstyle**
- Varied place & hours

**Actual Hours**
- 35

**Closing Date**
- 12/03/2023

**Ref No**
- 5314

The Scottish Qualifications Authority is Scotland’s national awarding and accreditation body. We are trusted to oversee thousands of qualifications that are available in schools, colleges and workplaces, not just in this country, but around the world.

We are looking for a Data Officer to work within the in our NQ Assessment Arrangements team. This role will be ideal for someone who is committed to ensuring fairness for all and who is interested in utilising the power of data to enhance the delivery of services.

Our team’s primary role is to support learners who have additional support needs to access our National Qualifications. We also run a number of processes that ensure equality of access and fairness for learners. To do this we work closely with schools and colleges to understand learner needs and help deliver solutions that support the learner and protect the integrity of SQA assessments.

You will contribute to the effective planning and delivery of these processes; and need to take a customer-centric approach in your work. You will support the team to monitor progress and report accurately across all process. You will be able to analyse data to quickly identify trends and potential service delivery risks and escalate these effectively. To do this, you must be able to demonstrate relevant experience of:

- Identifying requirements, prioritising effectively and ensuring that multiple tasks are completed accurately and to deadline
- Analysing and using data effectively in your work
- Utitlising reporting tools to support the effective delivery of procedures
- Contributing to change initiatives in relation to continuous improvement activities and projects
- Building and maintaining effective relationships with colleagues and external stakeholders to ensure a high level of customer service
- Communicating in writing, or verbally, to a high standard, using data appropriately to support the understanding of colleagues and other stakeholders
- Supervising and supporting individuals to help them to be effective contributors in the team

Additionally, you must:

- Have a excellent working knowledge of Microsoft Office programmes. Exposure to using Power BI would be beneficial but not essential.
- Have excellent numeracy and data analysis skills
- Work well in a team, under pressure and in a busy environment

Applicants, as a minimum, should be educated to SCQF Level 6 (Higher/SVQ3) and/or be able to demonstrate direct relevant experience for this role.

SQA offer a fantastic benefits package in return for your talent. These include but are not limited to a career average pension scheme; staff well-being and health assistance programmes; development opportunities and 27 days annual leave in addition to 14 days public holiday.

If you think you’ve got the skills, knowledge and experience required to succeed in this exciting opportunity, please apply.
- Tha Plana Gàidhlig aig SQA agus tha sinn a' creidsinn gu h-àrachdach agus na h-amasan a tha air cur a-mach sa Phlana Nàiseanta don Ghàidhlig._


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