Membership Engagement Officer, Northumbria
2 weeks ago
Job title
Membership Engagement Officer, Northumbria
Job reference
R17073-23
Date posted
28/07/2023
Application closing date
20/08/2023
Location
North East
Salary
£27,900 to £29,450 per annum pro rata
Package
Permanent. Part Time 21 hours per week. 28 days Annual Leave plus Bank Holidays pro rata, Employee Assistance Helpline, Life Assurance. Voluntary Benefits: Group Pension Plan, Cycle to Work Scheme, Charity Worker Discounts.
Contractual hours
21
Basis
Part time
Job category/type
Membership
**Would you like to provide support, advice and guidance to the Royal British Legion members in your local area? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you.**
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships with our members, the Branches and the County Committees, the Team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership engagement officers (MEO) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.
**Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.**
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. We are looking for an effective, diligent multi-tasker with excellent customer service and communication skills who can both support and challenge.
The MEO provides organisational support, advice and information to our members, and works closely with County Committees, membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members, and on a mobile basis with frequent travel to local branches and at other locations in the Northumbria area and beyond (incl. for monthly team meetings).
This is a Part Time post, working 21 hours per week, Monday-Friday. Working arrangement to be as agreed with Management and a degree of flexibility is needed. Evening and weekend work will be required.
**For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.**
**Closing Date**: 20th August 2023
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
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