Membership Engagement Officer

3 weeks ago

East Midlands, United Kingdom The Royal British Legion Full time

Salary

£26,588 - £28,866 Per Annum + Fuel Allowance

Package

Permanent. Full Time 35 hours per week. 28 days Annual Leave plus Bank Holidays, Employee Assistance Helpline, Life Assurance. Voluntary Benefits: Group Pension Plan, Cycle to Work Scheme, Charity Worker Discounts.

Contractual hours

35

Basis

Full time

Job category/type

Membership

**The Role**

We at the Royal British Legion, believe in building on potential. The Membership Engagement Team provides support to our branches and membership and our Membership Engagement Officers enable this Team to be the best they can.
- At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most _of the opportunities and experiences we offer them_.

We are the country’s largest Armed Forces charity, with 180,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

The Membership Engagement Officer (MEO) is a key role, which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies.

We are looking for someone who can engage effectively with a range of audiences and both support and challenge stakeholders.

As our MEO you will
- Provide organisational support, advice and information to our members
- Work closely with County Committees, membership central team staff and other departments
- Connect and build relationships with Branches through to compliance oversight and responding to membership queries
- Engage with new members - Inform them about the Legion within their first few months, connecting them to their local, regional, and national Legion events, for activities and opportunities
- In collaboration with the Membership Compliance and Events team, share membership feedback and support approach, to the delivery of Annual conferences and national events & training

**This role is home based although requires travel throughout the Lincolnshire region and occasional travel to National locations for meetings.**

**Due to which, you will have a full UK driving licence with access to your own vehicle and be within a travelable distance to the Lincolnshire region.**

***

**The role also requires some evening and weekend work.**

**About the Royal British Legion - Membership**

Across the country, in every city and on every street, the RBL is there to support our Armed Forces community. We formed in 1921 and our 180,000-strong membership continues to play a significant role in our work; from being our ambassadors within local communities to working with our welfare teams to provide support to beneficiaries who are socially isolated.

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships with our members, the Branches and the County Committees, the Team facilitates the sharing of great practice and ensure that the membership remain compliant. The Team is out and about across their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.

So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.

**Diversity Statement**

We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.

It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be.

**How to Apply**

**Closing date**: 05/02/2023

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