Communications and Engagement Officer

2 months ago


East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

Queen Victoria Hospital is full of untold stories. Life changing surgery and outstanding care happen here every day and we are looking for an enthusiastic communications officer to join our team and help us raise our profile locally, regionally, and nationally.

You will be involved in all areas of communications including engaging our staff and stakeholders, as well as building strong media relationships and helping manage our online presence and intranet.

Most importantly you will be a core member of a small team making a big difference.

Why QVH? It is an exceptional place to work with skilled, caring and compassionate staff.

To help plan and deliver engaging and creative content for a range of media from the intranet through to corporate communications.

Help keep the Trust’s website and intranet updated, liaising with colleagues across the organisation and external providers where appropriate.

Responding directly to external and internal enquiries, including the media, helping manage the reputation of the organisation and the team.

Produce high-quality content for a range of channels (including weekly staff newsletter, public website, social media, intranet and posters).

Research and produce communications material which promotes the organisation and its key messages to a range of audiences.

Help develop, deliver and maintain public engagement and involvement activities and associated communications, ensuring that stakeholders have opportunities to understand and be involved in the work of QVH.

Assist with preparation, promotion and running of events including clinical talks, staff awards and the annual general meeting. This may involve some evening work.

Provide a full range of communication support including brand management and preparing presentations.

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

You will be able to find a full Job description and Person Specification attached within the supporting document.



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