Senior Account Manager

1 week ago


New Malden, United Kingdom Flight Centre Travel Group Full time

Do you have an alternative mind-set? Happy thinking outside the box to solve customer issues and want to be part of the rebound of travel with one of the largest global travel management companies? Due to phenomenal growth, we are looking for an experiencedglobal account manager to join our award winning FCM Global Account Management team based in the UK.

FCM is one of the world’s largest travel companies and manages travel for 250 large national and multinational companies, including many household brands and FTSE 100 companies such as MARS Confectionary, Babcock International and Dixons Carphone.

**About the role**:
The Senior Account Manager is responsible for all Account Management deliverables and for leading the strategic direction of FCM's flagship customers with more than $50M in global spend. You will be responsible for significant revenue retention, identificationof growth opportunities, commercial negotiation and delivering a winning strategy for our largest corporate customers.

As a Senior Account Manager your objective is to nurture excellent client relationships, drive customer profitability and deliver a best-in-class travel program. You will be the key strategic owner of the relationship between FCM and agreed global clients.

**Key responsibilities**:

- Ultimate owner of the client relationship working with other local and regional Account Management teams to provide a globally consistent travel program.
- Develop and execute a global travel cost management business plan.
- Drive client compliance and growth with directly procured products and services.
- Ensure client sales of secondary products and services to improve client profitability.
- Using the Service Level Agreement work with local country Account Managers and Operational teams to drive a common service delivery to the client.
- Utilising FCM MI tools, provide formal reviews of the client’s travel program including analysis, commentary and recommendations pertinent to the client and local supplier tactics.
- Taking a key role for the global client implementation plan working closely with the global implementation team.
- Provide assistance to the client for local, regional and/or global airline negotiations and at all times sell in the services of FCM Consulting.
- Ensuring at all times the business is focused on retaining existing customers through a bid avoidance strategy and if necessary renegotiating client terms.
- Assisting FCM Sales with new business and playing an active role in winning new accounts.
- Represent the client within FCM communicating required matters of contractual delivery.

**What you'll need**:
To be successful in this rewarding role, you'll need to demonstrate exceptional customer service and relationship building skills along with the ability to negotiate and problem solve effectively. You’re analytical and sales skills will be the key to yoursuccess as you work with our medium to large sized organisations.
- Degree educated but not essential
- 5 years minimum experience with global clients
- Business travel experience
- Demonstrated experience in B2B
- Demonstrated strong time management skills and attention to detail
- Demonstrated superior negotiation skills
- Highly developed analytical and presentational skills
- Highly tuned interpersonal skills

**What we offer**:

- Rewards platform, cash health plan, travel discounts, in-house financial
- Employee share plan
- Consistently recognised externally as a ’Great Place to Work’
- Fun, social, egalitarian culture with focus on ownership and responsibility
- Global career opportunities in a network of brands and businesses
- Ongoing training and professional development
- Hybrid working model
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs



  • New Malden, United Kingdom Page Personnel Finance Full time

    The Senior Management Accountant role will be responsible for Trial Balance production, protecting the business through strong Financial Controls, and driving performance through regular reporting and the re-forecasting process. **Client Details** My client is based in New Malden and is a rapidly growing, fast paced company with a tremendous work...

  • Senior Bookkeeper

    3 weeks ago


    New Malden, United Kingdom TPF Recruitment Full time

    An opportunity has arisen based in new Malden to join a growing firm of accountants as a key addition supporting managers and directors as a Senior Bookkeeper, working on a mixed and varied client base focused providing bookkeeping services up to extended trial balance, preparing VAT returns along with a variety of other services. Full time, or part-time and...

  • Accounts Assistant

    2 weeks ago


    New Malden, United Kingdom Korea Foods Company Full time

    **About Korea Foods Company**: Korea Foods Company is a family-owned importer, distributor, and retailer of Korean and other Asian food. We are the largest importer of Korean food in Europe, distribute to 1200 wholesale customers, including the major multiples, and operate 14 retail shops in the UK. We pride ourselves on working hard, quickly, and we are...


  • New Malden, United Kingdom We Buy Any Car Full time

    Job : Senior Regional Manager Salary : £39,000 plus a discretionary London Weighting Allowance of £3000 per annum pro-rata Bonus:  Fantastic bonus based on company performance. We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic,...

  • Assistant Accountant

    2 weeks ago


    New Malden, United Kingdom Command Recruitment Full time

    **Assistant Accountant/Account Assistant** - Excellent Package - Great Working Environment - Upto £32,000 Basic We are seeking an Assistant Accountant to join our client for an excellent Car Dealership Group. This role is available as they have recently opened a new site. This is a fantastic role for a commercially minded, motor trade experienced, accounts...


  • New Malden, Greater London, United Kingdom BBL Property recruitment Ltd Full time

    Property Manager / Senior Property Manager - Flexible working - Surrey / SW London Border - £40-50kMy client is a long established, highly respected independent firm of Chartered Surveyors and Property Managers based in Surrey / SW London.Providing bespoke Property Management services to a wide range of long retained clients they now seek an additional...


  • New Malden, United Kingdom Worth Recruiting Full time

    **Worth Recruiting - Property Industry Recruitment** **SENIOR PROPERTY MANAGER - Residential Lettings Agency** **Location: New Malden, KT3** **Salary: £35k** **Position: Permanent - Full Time** Our client is a specialist Letting Agency with offices in the **New Malden** area and they are looking for an experienced**Senior Property Manager.** ARLA...


  • New Malden, Greater London, United Kingdom Worth Recruiting Full time

    Worth Recruiting - Property Industry RecruitmentSENIOR PROPERTY MANAGER - Residential Lettings AgencyLocation: New Malden, KT3Salary: £35kPosition: Permanent - Full TimeOur client is a specialist Letting Agency with offices in the New Malden area and they are looking for an experiencedSenior Property Manager.ARLA preferred and supervisory skills...

  • Accounts Assistant

    2 months ago


    New Malden, United Kingdom NV Cargo UK LTD Full time

    Day-to-Day Responsibilities including but not limited. - Record day-to-day financial transactions and complete the posting process. - The duties of this position encompass all aspects of our accounting operation including purchase and sales ledger management, payments to domestic and international partners and inter-company reconciliation, bank...


  • New Malden, United Kingdom Jefferson Wells Full time

    **Role**: Defence Capture Manager **Rate**: Negotiable (Inside IR35 Rate) **Duration**:12 months **Location**: Remote/Flexible (London or Cheltenham) Driving growth against a set of business objectives. You will engage internal and external stakeholders to identify growth areas within existing customer accounts, and new business from within the C4 and...


  • New Malden, United Kingdom TemplePM Full time

    **Accounts Assistant / SW London / Up to £30,000 DoE** TemplePM Recruitment are currently working with a fantastic property management firm based in the SW London / border of Surrey, who are now looking to bring in a new team member to work in the Accounts team. Experience in the Block Management sector is not essential and good training will be offered....


  • New Malden, United Kingdom Castlefield Recruitment Full time

    Castlefield Recruitment are currently working with a well established NHS organisation in London to recruit a Senior Contract Manager. The organisation are offering an attractive salary starting at £55,000 and a generous package including a lucrative pension scheme, 27 days holiday plus bank holidays and an study support The organisation operates a hybrid...


  • New Malden, United Kingdom Red Rhino Solutions Full time

    **We are looking for Business Development Managers / Account Managers with experience in Telecoms to join a world class technology business offering great prospects for the future.** **Role: Senior BDM, Account Manager** **Location: New Malden** **Salary: £42k - £50k D.O.E** **OTE: £100k Uncapped** **Overview** Our client is a major player within...


  • New Malden, Greater London, United Kingdom Undisclosed Company Full time

    Title: Senior Proposal ManagerLocation: New MaldenRate: £600 - £900 per dayDuration: 3 MonthsNote: The successful candidate must hold active SC Clearance SummaryOur mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible.This mind-set goes beyond our customer solutions; it's the...


  • New Malden, United Kingdom BBL Property recruitment Ltd Full time

    **Property Manager / Senior Property Manager - Flexible working - Surrey / SW London Border - £40-50k** My client is a long established, highly respected independent firm of Chartered Surveyors and Property Managers based in Surrey / SW London. Providing bespoke Property Management services to a wide range of long retained clients they now seek an...

  • Accounts Assistant

    4 weeks ago


    New Malden, United Kingdom H Mart Europe Ltd Full time

    **About us** H Mart is an Oriental and Korean food specialist with over forty years of experience. We supply not only fresh and packaged food, but also Korean music albums, housewares, stationery and more. We are enthusiastic about bringing authentic Korean tradition and culture experience to the UK. H Mart Group was originally founded in 1982 in Woodside,...


  • New Malden, United Kingdom Mandeville Recruitment Group Full time

    Exciting opportunity to work with a well-known Global Brand. Offering long-term progression and fantastic earning potential! My client is a well-renowned brand, offering unified communications, for small to medium sized businesses. They are looking for a Business Development Manager to join a successful team, based in Kingston upon Thames. Salary £28-35k +...


  • New Malden, United Kingdom Mandeville Recruitment Group Full time

    Exciting opportunity to work with a well-known Global Brand. Offering long-term progression and fantastic earning potential! My client is a well-renowned brand, offering unified communications, for small to medium sized businesses. They are looking for a Business Development Manager to join a successful team, based in Kingston upon Thames. Salary £28-35k +...


  • New Malden, United Kingdom Mandeville Recruitment Group Full time

    Exciting opportunity to work with a well-known Global Brand. Offering long-term progression and fantastic earning potential! My client is a well-renowned brand, offering unified communications, for small to medium sized businesses. They are looking for a Business Development Manager to join a successful team, based in Kingston upon Thames. Salary £28-35k +...


  • New Malden, United Kingdom Mandeville Recruitment Group Full time

    Progressive opportunity to work with a well-known telecoms brand, offering long-term growth and fantastic earning potential! My client is a well-renowned brand, offering unified communications, for small to medium sized businesses. They are looking for a Business Development Manager to join a successful team, based in Kingston upon Thames. Salary £28k-35k +...