Associate Customer Service Technical Specialist

3 months ago

Kingston upon Thames, United Kingdom Wolters Kluwer Full time

Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. Innovation is key to delivering solutions that help our customers make critical decisions and work smarter every day. Our commitment to innovation requires that we step out of our day-to-day routine and think bigger - with more creativity and collaboration across the business

Key Responsibilities
- Perform routine assignments and use established department policies and procedures to solve problems

Key Requirements
- Bachelor’s Degree or equivalent relevant experience
- Some experience in a B2B technical customer service or implementation role
- General knowledge or experience with cloud computing platforms such as Azure, Google Cloud, and AWS
- General knowledge of database technologies such as Microsoft SQL Server or Oracle
- The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

**Offer**:
Working in a global and solid company but still have a major impact at the local business. Being part of a dynamic and engaged multi-functional team in an industry with big changes ahead. You will work in a team of dedicated, professional, and nice colleagues.

Based in our fantastic Kingston office.

  • Technical Support Field Specialist

    2 weeks ago

    Kingston upon Thames, United Kingdom Rise Technical Recruitment Full time

    IT Field EngineerWe are seeking a dedicated IT Field Engineer to support a prominent IT organization, delivering outstanding technical assistance to clients in various sectors. This position provides a competitive remuneration package, excellent training programs, and a collaborative work environment.Key Responsibilities:Provide exceptional IT support to...

  • Technical Support Field Specialist

    2 weeks ago

    Kingston upon Thames, United Kingdom Rise Technical Recruitment Full time

    Field IT TechnicianBecome a vital part of a prominent technology firm, delivering outstanding IT assistance to various clients. This position presents a competitive compensation package, excellent training prospects, and a nurturing work environment.Core Duties:Provide exceptional IT assistance to clients both remotely and in-personTroubleshoot a wide range...

  • Swedish Customer Service Specialist

    1 month ago

    Kingston upon Thames, United Kingdom Office Angels Full time

    Are you fluent in Swedish and passionate about providing excellent customer service? Looking for your next progressive opportunity in a fantastic supportive team working environment? Swedish Customer Service Specialist Kingston Upon Thames - On-site Parking Perm Opportunity £28 - £30k plus amazing benefits package including medical insurance,...

  • Swedish Customer Service Specialist

    4 weeks ago

    Kingston upon Thames, United Kingdom Office Angels Full time

    Are you fluent in Swedish and passionate about providing excellent customer service? Looking for your next progressive opportunity in a fantastic supportive team working environment?Swedish Customer Service SpecialistKingston Upon Thames - On-site ParkingPerm Opportunity£28 - £30k plus amazing benefits package including medical insurance, pension, life...

  • Swedish Customer Service Specialist

    1 month ago

    Kingston upon Thames, Greater London, United Kingdom Office Angels Full time

    Are you fluent in Swedish and passionate about providing excellent customer service? Looking for your next progressive opportunity in a fantastic supportive team working environment? Swedish Customer Service SpecialistKingston Upon Thames - On-site ParkingPerm Opportunity k plus amazing benefits package including medical insurance, pension, life assurance,...

  • Swedish Customer Service Specialist

    2 weeks ago

    Kingston upon Thames, United Kingdom Office Angels Full time

    Are you fluent in Swedish and passionate about providing excellent customer service? Looking for your next progressive opportunity in a fantastic supportive team working environment? Swedish Customer Service Specialist Kingston Upon Thames - On-site Parking Perm Opportunity £28 - £30k plus amazing benefits package including medical insurance, pension,...

  • Customer Service Representative

    1 week ago

    Kingston upon Thames, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

    About the OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our contact centre, you will be responsible for providing exceptional support to our customers, addressing their queries and concerns related to online ordering, including fraud management, delivery issues,...

  • Handyperson - Fire Alarm Specialist

    4 days ago

    Kingston upon Thames, Greater London, United Kingdom Kingston University Service Company Ltd Full time

    Job Summary:We are seeking a skilled Handyperson - Fire Alarm Specialist to join our team at Kingston University Service Company Ltd.About the Role:The successful candidate will be responsible for testing and maintaining fire alarms across our various campus sites, ensuring the highest level of safety and compliance.Key Responsibilities:Conduct regular fire...

  • Handyperson - Fire Alarm Specialist

    4 days ago

    Kingston upon Thames, Greater London, United Kingdom Kingston University Service Company Ltd Full time

    Job Summary:We are seeking a skilled Handyperson - Fire Alarm Specialist to join our team at Kingston University Service Company Ltd.About the Role:The successful candidate will be responsible for testing and maintaining fire alarms across our various campus sites, ensuring the highest level of safety and compliance.Key Responsibilities:Conduct regular fire...

  • Handyperson - Fire Alarm Specialist

    7 days ago

    Kingston upon Thames, Greater London, United Kingdom Kingston University Service Company Ltd Full time

    Job Summary:We are seeking a skilled Handyperson - Fire Alarm Specialist to join our team at Kingston University Service Company Ltd.About the Role:The successful candidate will be responsible for testing and maintaining fire alarms across our various campus sites, ensuring the highest level of safety and compliance.Key Responsibilities:Conduct regular fire...

  • Technical Support Specialist

    2 days ago

    Kingston upon Thames, Greater London, United Kingdom HGS Full time

    Job OpportunityHGS is seeking a skilled IT professional to fill the role of Technical Support Advocate, responsible for handling inbound and outbound technical customer calls for voice, internet, and data installation and connections.At HGS, we foster a work environment that empowers employees to realize their full potential and achieve success in their...

  • Technical Support Specialist

    2 days ago

    Kingston upon Thames, Greater London, United Kingdom HGS Full time

    Job OpportunityHGS is seeking a skilled IT professional to fill the role of Technical Support Advocate, responsible for handling inbound and outbound technical customer calls for voice, internet, and data installation and connections.At HGS, we foster a work environment that empowers employees to realize their full potential and achieve success in their...

  • Customer Engagement Specialist

    4 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Amplifon Full time

    Customer Engagement Specialist Amplifon is seeking a dedicated Customer Engagement Specialist to enhance our service delivery. This role involves managing customer interactions and ensuring a welcoming environment for all visitors. Key Responsibilities Oversee appointment scheduling, balancing sales and service needs for both new and returning...

  • Service Delivery Manager

    4 days ago

    Kingston upon Thames, United Kingdom Advanced Technical Recruitment Full time

    Job Title: Service Delivery ManagerJob Summary:We are seeking a highly skilled Service Delivery Manager to join our team at Advanced Technical Recruitment. As a Service Delivery Manager, you will be responsible for leading our service delivery team to ensure exceptional customer satisfaction and drive business growth.Key Responsibilities:Develop and...

  • Service Delivery Manager

    4 days ago

    Kingston upon Thames, United Kingdom Advanced Technical Recruitment Full time

    Job Title: Service Delivery ManagerJob Summary:We are seeking a highly skilled Service Delivery Manager to join our team at Advanced Technical Recruitment. As a Service Delivery Manager, you will be responsible for leading our service delivery team to ensure exceptional customer satisfaction and drive business growth.Key Responsibilities:Develop and...

  • Customer Engagement Specialist

    4 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Amplifon Full time

    Customer Engagement Specialist Amplifon is seeking a dedicated Customer Engagement Specialist to enhance our client interactions and support our audiologists. Role Overview As a Customer Engagement Specialist, you will be responsible for managing client appointments and ensuring a welcoming atmosphere for all visitors. Your role will involve: ...

  • Customer Engagement Specialist

    4 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Amplifon Full time

    Customer Engagement Specialist Amplifon is seeking a dedicated Customer Engagement Specialist to enhance our client interactions and support our audiologists effectively. Position Overview As a Customer Engagement Specialist, you will be responsible for managing the appointment scheduling process and ensuring a welcoming atmosphere for all clients...

  • Client Care Specialist

    1 week ago

    Kingston upon Thames, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

    About the OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...

  • Technical Support Specialist

    5 days ago

    Staines-upon-Thames, Surrey, United Kingdom ConSol Partners Full time

    About the RoleThis is a challenging and rewarding opportunity to join our Global Technical Support Team as a Technical Support Specialist. As a key member of our Platform Technologies Team, you will play a critical role in ensuring the smooth operation and data integrity of our technological client platform.We are seeking a talented and experienced Technical...

  • Technical Support Specialist

    5 days ago

    Staines-upon-Thames, Surrey, United Kingdom ConSol Partners Full time

    About the RoleThis is a challenging and rewarding opportunity to join our Global Technical Support Team as a Technical Support Specialist. As a key member of our Platform Technologies Team, you will play a critical role in ensuring the smooth operation and data integrity of our technological client platform.We are seeking a talented and experienced Technical...