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Technical Support Field Specialist

2 months ago

Kingston upon Thames, United Kingdom Rise Technical Recruitment Full time

IT Field Engineer

We are seeking a dedicated IT Field Engineer to support a prominent IT organization, delivering outstanding technical assistance to clients in various sectors. This position provides a competitive remuneration package, excellent training programs, and a collaborative work environment.

Key Responsibilities:

  • Provide exceptional IT support to clients both remotely and in-person
  • Troubleshoot and resolve a wide range of technical challenges
  • Oversee a diverse client base, including educational institutions and small to medium enterprises
  • Work with technologies such as Windows, Mac OS, and cloud services

Requirements:

  • Proven experience in 1st/2nd line support within a managed service provider or educational setting
  • Comprehensive understanding of Windows Server, Mac OS, Google Workspace, Azure, and additional technologies
  • Exceptional customer service skills

This role presents a remarkable opportunity to enhance your IT career with a well-respected organization that prioritizes professional growth and development. Become part of a vibrant team and engage with innovative technologies.