Fundraising Office Support Volunteer

6 days ago


Leeds, United Kingdom Candlelighters Full time

Job Title: Fundraising Office Support Volunteer
Hours: A minimum of 1 day per week. 8.30am - 4.30pm (0.5hr lunch)
Location: Candlelighters, Woodhouse Square, Leeds, LS3 1AD
Interview Date: TBC

Job Summary:
This is an exciting time for the Candlelighters fundraising team as we aim to grow income and continue providing our incredible services to families. To achieve this, the fundraising team work hard to deliver a number of income streams including community fundraising, corporate fundraising and individual giving. As a Fundraising Office Support Volunteer, you will play an important role in supporting the team in achieving results across all our fundraising activity through providing affective administrative support where needed.

**Responsible to**:
Fundraising Assistant
Hours: One day per week. 8.30am - 4.30pm (0.5hr lunch)
Location: Office based (Woodhouse Square, Leeds, LS3 1AD)

**Principal Responsibilities**
- Providing administrative support & helping prepare resources, merchandise & equipment for events
- Leading on Candlelighters eBay page (adding merchandise, liaising with queries & fulfilling orders)
- Answering the phone, transferring calls and taking messages
- Updating supporter database
- Writing thank you letters and sending certificates
- Processing mailings (including mail merge) and dealing with returns
- Franking letters/parcels & arranging courier companies for large deliveries
- Various filing responsibilities (paper and electronic)
- Assisting Fundraising Team with other tasks and activities as required
- Adhering to Candlelighters’ policies and procedures.
- Supporting Finance Team with administrative duties

**Skills & Experience required**
- Sympathetic to Candlelighters cause
- Strong administrative skills
- Excellent interpersonal and communication skills
- Friendly and approachable, whilst also able to maintain professional boundaries
- Strong attention to detail
- Comfortable working well as part of a team
- Confident working independently and using own initiative
- Able to follow Candlelighters policies and procedures
- Able to demonstrate the Candlelighters values on a daily basis

**How to apply**

**Closing date**: Ongoing

**Application Feedback**
Unfortunately, due to the large number of applicants we receive, we are unable to provide feedback to those applicants who are unsuccessful.

**Job Types**: Part-time, Volunteer

Schedule:

- 8 hour shift

COVID-19 considerations:
Hand sanitizer and sanitizer wipes provided at work stations. Work stations to be wiped after use.

Ability to commute/relocate:

- Leeds, LS3 1AD: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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