Administrator

3 weeks ago

Great Braxted, United Kingdom Specialist Risk Group Full time

**Key Duties**
- Respond promptly to department requirements for the logging of information onto systems and updating client records prioritising as necessary to achieve deadlines and ensure customer service standards are maintained.
- Respond promptly to department requirements in respect of preparing files for review on a daily basis.
- Provide general support within the team, assisting with day-to-day work as required.
- Respond promptly to intermediary queries and ensure that all communications with customers and/or insurers, or other relevant business contacts are accurately recorded (in writing).
- To maintain and develop relationships through the delivery of excellent service, technical knowledge and expertise.
- To ensure accuracy and quality of system data to ensure data and information integrity.
- Ensure compliance with regulations and procedures as laid down by the Financial Conduct Authority (FCA)by keeping up to date with all changes in the regulatory framework.

**About You**
- You will have some administrative or office based experience, with a strong attention to detail and understand the importance of following process and keeping documentation and systems up to date.
- You will be a confident written and verbal communicator with the ability to build relationships with internal and external stakeholders.
- You will have strong IT literacy and experience working with different systems and Microsoft products.
- You can demonstrate excellent team work and understand the importance of contributing to the wider team.
- You will be self motivated and able to prioritise your own workload within relevant time frames and meeting realistic deadlines.

Pay: £20,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Experience**:

- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Great Braxted

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