Cargo Traffic Agent
6 months ago
TYPE: Shift Work, 2-Year Fixed Term Contract
SALARY: £26,772 - £31,848 per annum depending on experience
LOCATION: Hatton Cross. A driving license will be needed for this role.
Cargo Traffic Agent Key Responsibilities
To provide good support to the cargo traffic staff, this will include;
- Import and/or Export document handling, Cargo spot data processing. Dealing with agent enquiries, following processes for damaged cargo, dangerous goods acceptance (after training)
Complying with company cargo acceptance procedures which involve good communication to our customers and authorities (HMC) (DFT) etc., when required.
Learning the key processes (Flight arrival handling and document distribution) of Import and/or Export Cargo management.
Working as a team player with the business and show flexibility when required to meet all aspect of flight operations.
Working to deadlines and following set procedures in all aspects of preparing flights to enable safe operation. (Weight management & dangerous goods compliance including segregation)
Eventually to be trained to check acceptance of documents and freight for dangerous goods. Training level to category 6.
To work with our GHA to ensure procedures are followed, SLA are met with confident decision making, coupled with regular communication to enable all parties to follow company’s high level of expectation.
Working with the company’s new CSP in house IT systems to ensure smooth handling and give quick responsive action.
Assisting and managing the company’s ULD system including monthly stock control and ULD rotation.
Accurate reporting for statistics purpose and account documents for Head Office and communication between shifts for flight handover.
Cargo Traffic Agent Experience & Knowledge
Training on an OJT basis will be applied
Able to understand and follow manuals when required
Computer skills
Excellent communication skills both written and spoken
Able to provide flexibility in different rolls.
(Business skills & Behaviour)
Team player
Excellent communication skill in all areas
Able to work under pressure
Maintain focus on all aspects of work
Show initiative
Looks to improve efficiency and quality of service
Current full driving licence
Criminal Record Check (Airside Pass)
Hours of work
Working on a roster basis with a combination of early and late shifts. Hours of business are but not fixed from 0500-1400 to 1200-2100 Shifts including weekends and bank holidays.
**Benefits**:
24 days of annual leave increasing to 25 days in the 2nd year of service (public holidays are given in addition to annual leave)
Discounted private medical cover with Aviva
Pension with Aviva
Group Life cover
Discounts on flights
**Job Types**: Full-time, Fixed term contract
**Salary**: £26,000.00-£31,500.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
**Experience**:
- Cargo: 1 year (required)
Ability to Commute:
- Hounslow (required)
Work Location: In person
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