1st Line Support Engineer

5 days ago


Basildon, United Kingdom Devonshire Hayes Recruitment Specialists Limited Full time

Devonshire Hayes are proud to have partnered with a forward-thinking organisation who are looking to expand their Infrastructure team with someone who has previous experience supporting Microsoft stacks.

This position requires clear communication, co-ordination and time management to ensure clients expectations and contractual obligations are maintained

**The Role**:

- Delivery of 1st line remote support services to contracted and non-contracted customers
- Making the customer feel special and a pleasure doing business with us

**Experience**:

- Have an in-depth knowledge of Microsoft products
- Excellent communication and customer service skills, both oral and written.
- Basic knowledge of industry cloud technology, Office 365, Azure, Private Cloud
- Basic Office 365 administration

More information available on request



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