Switchboard Operator/hospital Administrator Ftc

7 months ago


Bath, United Kingdom Sulis Hospital Bath Full time

To provide a quality service to the all patients, staff and hospital visitors. This multifunctional role covers all aspects of the hospitality function in all departments, including Reception, Deli, Day Case and Inpatients & Switchboard, within the Hospital. We are a large department that requires an awareness of the needs of staff, patients and visitors. You will possess the ability to respond in a pleasant and professional manner at all times. The role is both varied and interesting and demands high quality patient/customer service. To answer all incoming calls to the hospital and distribute efficiently. Collect and distribute all post both internal and external. Maintain up to date telephone listing. Motivated individual able to prioritise workload.

6 months Fixed Term contract - 30 hours Part Time.

**Person Specification**:

- Good Customer Service skills
- Able to adapt within the different areas covered
- Be willing to participate in a flexible working as required
- Must be well groomed, with a clean and tidy appearance, and prepared to adhere to the Hospital’s uniform policy

An award-winning hospital, Sulis Hospital is widely recognised as one of the finest in the country. Sulis became a part of the Royal United Hospitals Bath NHS Foundation Trust in June 2021, making it one of the first independent hospitals owned by an NHS Trust, offering private, insured, and NHS healthcare services. We empower our teams to be the best they can be, fostering a culture that enhances the quality of people's lives through exceptional care. We are proud to have received an 'Outstanding' rating from the Care Quality Commission for 'Caring,' reflecting the compassionate nature of our people. With modern facilities and strong clinical leadership, Sulis Hospital in Bath provides an opportunity for a fulfilling career where you can make a meaningful difference and gain a diverse range of experiences.

We welcome both inpatients and outpatients across a variety of specialisms from Orthopaedics, Ophthalmology, General surgery, ENT, Urology, Vascular and many others.

Our employees benefit from a competitive salary and access to a wide range of benefits:

- Private pension plan.
- 27 days annual leave + bank holidays, increasing to 30 days with length of service.
- Non-contributory life assurance.
- Flexible working opportunities.
- Learning and development opportunities with a dedicated resource.
- Health Cash Plan with access to a wide range of treatments.
- Employee recognition programme.
- Employee assistance programme - Wellbeing Hub.
- Family-friendly policies.
- Free on-site parking.
And much more.

Sulis Hospital is committed to a diverse workforce offering inclusive opportunities.


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