Account Manager
3 days ago
Do you have sales experience in a B2B environment? Do you have a passion for taking on your own initiative?
**Benefits of an Account Manager**:
- **Salary**:£24,000 per annum + commission of circa £2400 pa (paid quarterly)
- **Location**:Mountain Ash
- **Hours**:Monday to Friday, 9am - 5pm (37.5 hours per week)
- Free onsite parking
- Cycle to work scheme
- Comprehensive EAP
- Free company socials and celebrations throughout the year
- Various company recognition schemes and length of service awards such as shopping vouchers
- New refurbished office
- Pension scheme
**Responsibilities of an Account Manager**:
- Proactive inbound and outbound customer telesales, covering acquisition, invoice queries and first line service resolution
- Delivering sales and profit targets, and agreed KPI's
- Develop tactics based on exceeding incumbent customer providers
- Provide regular updates to the Commercial and Marketing stakeholders
- Ensure a high level of product and service understanding
- Operating in line with all statutory requirements including, but not limited to, Health & Safety and Data Protection requirements
**Skills of an Account Manager**:
- High level communication, delivered with the appropriate brand 'tone of voice'
- Inbound and outbound telesales in B2B environment, and customer service management
- Demonstrating the ability to up-sell and cross sell, whilst identifying buying signals and opportunities
- Telesales / account management experience
- Experience with business systems such as Erp, sales ordering, eCommerce
- Ability to work methodically and meet deadlines
- Confident self-starter who is happy to work on your own initiative and as a team
- Positive, 'can do' attitude, with the willingness and enthusiasm to develop
Red Recruitment (Agency)
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