Accommodation Manager

3 weeks ago


Mountain Ash, United Kingdom Moxie People Full time
Company Overview
Moxie People is a leading provider of support services in the South Wales area, specializing in sheltered accommodation projects. Our team is dedicated to making a positive impact on the lives of our tenants and the wider community.

About the Role
We are currently seeking an experienced Scheme Manager to join our team. The successful candidate will be responsible for managing a Sheltered Accommodation project in the RCT area, providing support and guidance to tenants to help them achieve their goals and live independent lives. This is a temporary 3-month position, offering a unique opportunity to make a significant difference in the lives of our tenants.

Key Responsibilities
* Welcome new tenants to their home, introducing them to the facilities available at the scheme and guiding them through signing the Tenancy Agreement and other required documentation.* Oversee the maintenance of communal areas and grounds, promptly reporting any concerns to the Supported Housing Officer.* Deliver exceptional customer service, supporting tenants with tenancy-related queries and assisting in all aspects of housing management to enhance their experience and sustain positive engagement.* Foster positive and supportive relationships with tenants, prioritizing their well-being through regular engagement and check-ins.

What's in it for you?
* An estimated salary of £28,238 per annum, taking into account the location and industry standards.* A flexible schedule working 35 hours per week, allowing for a good work-life balance.* The equivalent of 25 days holiday PLUS bank holidays, giving you time to relax and recharge.* The chance to support your local community while making a huge impact on the lives of our tenants.

About You
* Previous experience supporting tenants within sheltered accommodation projects.* The ability to deal with tenants in an empathetic, understanding manner.* A desire to support individuals on their journey to self-sufficiency and independence.* Experience and understanding of facilities management and relevant H&S considerations.
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