Macmillan Hospice at Home- Service Administrator
5 months ago
The post holder will be responsible for directly supporting the Hospice at Home team in Gateshead with administrative and co-ordination of services and schedules.
They will provide vital administrative support to the team which will provide domiciliary care to patients at the end of life who wish to be cared for at home. The team will work in partnership with other community teams, local authorities, other health care providers, GP practices and the acute Trust.
The post holder will work with the Band 6 Macmillan Nurse Coordinator to ensure, that the day to day co-ordination and administrative support is delivered in a timely and professional manner.
The post holder will play a key role in co-ordination, and planning and will be required to provide a comprehensive administrative service across a range of activities with focus on handling patient and their families, telephone calls and using IT systems to schedule community visits for the team of Support Workers. They will work with mínimal supervision, demonstrating the ability to use initiative, prioritising their own workload and communicating in an effective manner.
Support and assist the Nurse Coordinator to successfully deliver all activities relating to the day to day business of the team. This will include the planning of home visits for a team of Band 3 support workers.
Responsible for the development and delivery of high quality administration processes to aid the delivery of safe and effective clinical services in a community setting
Respond to external and internal telephone enquiries and take appropriate action as a result of the enquiry.
Exercise excellent communication skills with a wide range of stakeholders.
Maintain the diary of the Nurse Coordinator and any other designated team member
Scheduling appointments and resolving conflicting diary appointments.
Daily use of Emis Community module
Dealing with and collating data.
Contribute to preparation and development of multiple reports of varying content, including the development of the suite of documents required to embed robust processes and any business cases to support the team.
Work with limited supervision using own initiative.
Be aware of the priorities and needs of the team and assisting in achieving all deadlines.
Maintain a courteous helpful attitude and respect confidentiality.
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the ‘golden thread’ which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.
**Values and Behaviours**:
The post holder is required to promote the Trust’s core values of care, quality, respect, leadership and achievement by adherence to the behavioural competencies and expectations.
The post holder will support the six principles of end of life care.
Commit to developing self and others
Employees are expected to be aware of and carry out their duties in accordance with the Equality, Diversity and Human Rights Policy, Dignity at Work Policy and Privacy, Dignity and Respect Policy.
All employees are required to promote high quality care and good health and wellbeing through the enduring values described by the Department of Health: “The 6Cs - care, compassion, competence, communication, courage and commitment.”
**Planning and Organisational Skills**:
To plan and schedule home visits for the team on a daily basis. If necessary re schedule visits at short notice. Diary management and meeting organisation and co-ordination will be a weekly occurrence.
Physical Skills (manual dexterity)
Daily use of a keyboard and VDU requiring long periods of concentration
Occasional transportation and movement of a laptop and projector weighing approx. 3Kgs to support the Hospice at Home team to present and facilitate meetings.
Accurate record keeping including medical terminology.
**Communications and Relationships**:
The post holder will be required to provide and receive complex clinical information and data and effectively communicate and distribute information relating to the day to day engagement of the Hospice at Home team with communication to a number of key stakeholders:
- Patients, carers and families
- Th
-
Macmillan Hospice at Home- Service Administrator
5 months ago
Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time**Values and Behaviours**: The post holder is required to promote the Trusts core values of care, quality, respect, leadership and achievement by adherence to the behavioural competencies and expectations. The post holder will support the six principles of end of life care. Commit to developing self and others Employees are expected to be aware of and carry...
-
Hospice at Home Health Care Assistant
5 months ago
Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full timeThe Hospice at Home Health care Assistant will complement the Hospice at Home Community Team, providing direct care and support to patients with complex palliative care needs within their own home in the last stages of life. The aim of the role is to provide any necessary support including personal hygiene care, assisting with dressing and all agreed care...
-
Care Home Administrator
5 months ago
Gateshead, United Kingdom Atlas care homes ltd (Aspen Court Care Home) Full time**Aspen court **Care Home located in **Gateshead **is recruiting for a brilliantly organised team player to join us as the Home Administrator.This is your opportunity to shine and bring a safe pair of hands to administrative tasks to ensure the smooth management of the Home on full-time basis Mon-Fri 9-5 dependent on the needs of the business. We work hard...
-
Home Administrator
5 months ago
Gateshead, United Kingdom HC-One - Springfield House Full time**About The Role**: In your role as a Home Administrator at HC-One, you’ll have one quality that truly sets you apart from your peers: unparalleled kindness. Kindness will guide every aspect of your work in our Dementia, Nursing, Residential and Specialist care home. Everyone who works here understands that our Residents are people just like them with...
-
Home Administrator
5 months ago
Gateshead, United Kingdom Akari Care Full timeIf you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve. We now seek an Administrator who is passionate about, and thrives...
-
Palliative Care Therapy Assistant
5 months ago
Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full timeThis post is a Band 3 Rehabilitation Assistant, working within the Specialist Palliative Care team and Hospice at Home service within Gateshead. The post holder will work effectively within a multi-disciplinary/agency team visiting patients who have been referred to the Specialist Palliative Care Team and Hospice at Home service. Patients and families /...
-
Service Improvement Facilitator
6 months ago
Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full timeThe Northern Gynaecological Oncology Centre (NGOC)was founded in 1948and is based in the Queen Elizabeth Hospital in Gateshead (Gateshead Health NHS Trust.) The NGOC is a tertiary referral centre for the North East & North Cumbria Cancer Network, with a catchment population of 2.5 million. Recently, with reconfiguration of regional services, the NGOC has...
-
Store Colleague
5 months ago
Gateshead, United Kingdom Pets at Home Full time**Store Colleague - Gateshead** Here at **Pets**, we want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat. People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe,...
-
Care Worker
5 months ago
Gateshead, United Kingdom Care4U Full timeOverview: We are seeking compassionate individuals to join our team as Care Workers. As a Care Worker, you will play a vital role in providing essential care and support to individuals in the community. This position offers an opportunity to make a meaningful difference in the lives of those requiring assistance. **Duties**: - Provide personalized care to...
-
Service Administrator
2 months ago
Gateshead, United Kingdom CV-Library Full timeService Administrator * Gateshead * £25,000 - £27,000 DOE * Monday – Friday * Full Time Onsite * Permanent A growing industrial equipment supply company are looking for an experienced Office Administrator to join their team on a permanent basis. Your Background: * Experience in administrative roles within plant hire...
-
Court Case Administrator
5 months ago
Gateshead, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 355379**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...
-
Court Case Administrator
5 months ago
Gateshead, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 305180**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...
-
Customer Service Assistant
5 months ago
Gateshead, United Kingdom Safer At Work Full time**Company Description** Safer at Work is a specialist GWO training company with one clear goal in mind; to ensure people are competent to safely work in high-risk environments by delivering practical, real-world training in a realistic environment. **Role Description** This is a part-time (8:30 am - 1:30 pm Monday - Friday) on-site role for a Customer...
-
Administrator
5 months ago
Gateshead, United Kingdom Job Ready Full timeResponsibilities: - Oversee and manage daily operations of the facility, ensuring smooth and efficient functioning - Develop and implement policies and procedures to maintain high standards of care and compliance with regulations - Supervise and train staff members, providing guidance and support as needed - Create and update care plans for residents,...
-
Pet Care Specialist
4 weeks ago
Gateshead, Gateshead, United Kingdom Pets at Home Group Plc Full timeAbout the RoleWe are seeking a skilled Pet Care Specialist to join our team at Pets at Home Group Plc. As a Dog Grooming Professional, you will be responsible for delivering high-quality pet grooming services to our customers.Key ResponsibilitiesProvide exceptional pet grooming services, including bathing, clipping, and styling.Work closely with colleagues...
-
Independent Living Service Senior Administrator
5 months ago
Gateshead, United Kingdom Gateshead Council Full time**Independent Living Service Senior Administrator - Grade F** **About the role.** An opportunity has arisen for a Senior Administrator within the Council’s Independent Living Service. The service provides aids and adaptations to help people to live independently at home for longer. The role will involve managing, training and coaching administrators,...
-
Administrator
5 months ago
Gateshead, United Kingdom Breezemount Full time**Breezemount are market leaders in the 2-person home delivery service working with international brands such as IKEA.** Are you passionate about delivering an exceptional service, every time? Do you strive to achieve total customer satisfaction? If you answered yes to the above questions, we have the perfect role for you! We are looking for a friendly,...
-
Administrator
5 months ago
Gateshead, United Kingdom Apricus Resourcing Full timeApricus Resourcing are currently looking for an enthusiastic, dynamic and adaptable Administrator for an Award-Winning Vulnerable People Support Third Sector Charity Service to be based in Gateshead near Newcastle Tyneside, who is really passionate about providing a holistic service. The successful applicant will ideally be experienced in supporting...
-
Clinical Care Specialist
2 weeks ago
Gateshead, Gateshead, United Kingdom Apollo Home Healthcare Full timeAbout the Role:Apollo Home Healthcare is seeking a dedicated and compassionate Healthcare Assistant to join their team in providing exceptional care and support to a young girl with complex care needs.The ideal candidate will have 3 months of previous care experience, with a focus on personal care, moving and handling, medication administration, epilepsy...
-
Case Administrator in North East Approved Premises
6 months ago
Gateshead, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 352814**Salary**: - £22,096 - £24,718- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Part-time**Number of jobs...