Front of House Team Member

5 months ago


Newport, United Kingdom Adapt Leisure Ltd ta 1Gym Full time

Are you a people person with exceptional customer service skills? We have the perfect role for you at 1GYM

**Key Responsibilities**:

- Become the friendly face and first point of contact for all our members and guests
- Efficiently address membership and sales enquiries, ensuring the best service
- Assist members with the setup and troubleshooting of our in-house App
- Safely guide members on equipment basics and uphold our gym policies
- Prepare and serve delicious hot & cold beverages and meals
- Keep our lounge and kitchen areas in top-notch cleanliness
- Restock our shop and coffee bar, ensuring no one misses out on our offerings
- Provide knowledgeable guidance on our shop products
- Efficiently process sales and handle transactions
- Collaborate with the team to smoothly open and close the gym

**Essential Skills**:

- Team spirit in a fast-paced environment
- A proactive approach, always looking for growth and improvement opportunities
- Stellar interpersonal skills
- Numeracy and literacy competence
- Flexible availability: mornings, afternoons, and weekends
- Experience in hospitality is a plus, but not mandatory

**Why Join Us?**:

- **FREE Gym Membership to keep you fit and active
- Exclusive discounts on our range of products
- Generous Holiday Allowance (Pro-Rata)
- Continual learning through in-house training
- Real opportunities for career growth in the fitness and wellbeing sector

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£12.00 per hour

**Benefits**:

- Gym membership
- On-site parking
- Sick pay
- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Newport, NP19 4PT: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- english (preferred)

Work Location: In person

Reference ID: Customer service, cafe/gym assistant



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