Aston Martin Racing Team Member
1 day ago
Aston Martin Aramco Formula One Team is committed to attracting, recruiting, and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex or sexual orientation. We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued.
Job Title: Front of House Operations Manager
Salary: £55,000 - £65,000 per annum
Job Description:
We are seeking a highly skilled Front of House Operations Manager to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing day-to-day operations, and ensuring that our guests have an unforgettable experience. The ideal candidate will have previous experience in hospitality and events, as well as excellent interpersonal skills, including a pleasant telephone manner.
Key Responsibilities:
- Provide exceptional customer service and ensure that our guests have an unforgettable experience
- Manage day-to-day operations, including maintaining pristine areas and updating décor per brand guidelines
- Oversee beverage services and ensure all printed materials are current and aligned with branding
- Collaborate with the facilities team to uphold high standards in security, cleaning, and overall front-of-house coordination
- Coordinate guest transportation and arrange external support during high-demand periods
- Maintain and manage accurate stock of guest experience assets, replenishing and organising inventory as required
- Answer and direct telephone calls professionally, ensuring prompt and efficient communication
- Work flexibly and proactively, undertaking training as needed and supporting events or tours outside regular hours
Required Skills and Qualifications:
- Previous experience in hospitality and events
- Excellent interpersonal skills, including a pleasant telephone manner
- Strong organizational skills and attention to detail
- Excellent communication abilities
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Flexible working hours and remote work options
- Access to exclusive Aston Martin events and experiences
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