Visitor Services Assistant
3 weeks ago
**To provide a consistently high standard of visitor care at all times**
- Welcoming visitors to the site and processing their admission/retail or catering purchase in a friendly, efficient and knowledgeable manner.
- Delivering proactive customer service to our guests in all areas of Culloden Battlefield and Visitor Centre.
- Providing a high level of service in accordance with the Disability Discrimination Act.
- Welcoming International visitors and aiding with specific needs.
- Welcoming groups in an efficient and warm manner.
- Answering visitors’ queries about the site, education facilities and the local area.
- Providing information about the site, its history, contents, offers and merchandise.
- Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.
**Job Type**: Temporary contract
Contract length: 7 months
**Salary**: £22,672.00 per year
Work Location: In person
Application deadline: 03/03/2024
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