Visitor Services Assistant
2 weeks ago
**REQUIRED SKILLS, EXPERIENCE & ATTRIBUTES**
Essential
- A warm, friendly and outgoing personality.
- Previous experience in a catering or customer-facing role, delivering impeccable customer care and food safety standards.
- Be responsible and proactive. Ensuring all day-to-day tasks are completed including record keeping and reporting figures, cleaning, preparation and basic administration as required.
- To provide consistently excellent customer service when dealing with high volumes of customers
- Cash reconciliation duties including start and end of day tasks, must have experience handling cash accurately and processing sales
- Be able to take responsibility for your own development and learning.
- Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
- To work across departments when necessary, supporting the wider Culloden cluster
- Adhering to the property’s quality standards including but not limited to the wearing of uniform, being well presented with a good standard of personal hygiene.
- Ensuring health and welfare of property staff, volunteers, and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety).
- Ensuring Safe systems of work are implemented effectively within all activities
Desirable
- Recognised First Aid Qualification.
- Experience of a Barista-style Coffee Machine and basic knowledge of Coffee types & styles
- SCPLH Qualification Alcohol.
- Knowledge of HACCP & COSHH systems.
- Access to your own transport.
- Basic Food Hygiene Qualification (will be expected to undertake if not held)
- Experience in EPOS style till operation.
- Excellent cash handling skills.
**Job Type**: Fixed term contract
Contract length: 6 months
**Salary**: £24,960.00 per hour
Work Location: In person
Application deadline: 07/04/2024
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