Visitor Services Assistant

2 weeks ago


Inverness, United Kingdom The National Trust for Scotland Full time

As a front-line member of the Engagement team your job is give an amazing welcome and tell the story of the Culloden Battlefield. You will be working in the gallery delivering handling workshops, delivering daily tours in the peak season, costumed presentations and facilitating school and military programmes as well as supporting in other departments.

This role is key to the visitor experience; your role is to put smiles on faces and ensure our visitors have an amazing visit.

This role will assist the Engagement team to deliver high quality visitor experience at Culloden Battlefield, and across the Culloden Cluster (including but not limited to):

- Deliver daily high quality informal and formal engagement programming
- Develop strong historical knowledge of site and wider area
- Be responsible and proactive. Ensuring all day-to-day tasks are completed including record keeping and reporting figures, cleaning, and basic administration as required.
- To provide consistently excellent customer service when dealing with high volumes of customers
- Cash reconciliation duties including start and end of day tasks, must have experience handling cash accurately and processing sales
- Be able to take responsibility for your own development and learning.
- Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
- To work across departments when necessary, supporting the wider Culloden cluster
- Adhering to the property’s quality standards including but not limited to the wearing of uniform.
- Ensuring health and welfare of property staff, volunteers, and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety).

**Job Type**: Temporary contract
Contract length: 6 months

**Salary**: £10.90 per hour

Work Location: In person

Application deadline: 24/03/2024



  • Inverness, United Kingdom The National Trust for Scotland Full time

    **To provide a consistently high standard of visitor care at all times** - Welcoming visitors to the site and processing their admission/retail or catering purchase in a friendly, efficient and knowledgeable manner. - Delivering proactive customer service to our guests in all areas of Culloden Battlefield and Visitor Centre. - Providing a high level of...


  • Inverness, United Kingdom The National Trust for Scotland Full time

    This job is necessary to help the National Trust for Scotland properly care for the cultural landscape and natural heritage of the busy Culloden Battlefield & Visitor Centre, through directly carrying out skilled estate maintenance work including path maintenance, caring for the conservation grazing herd and scrub clearance. As part of the Culloden Cluster...


  • Inverness, United Kingdom Visit Scotland Full time

    **Seasonal Visitor Services Advisor** **-* **(**23000012**)** **Description** We are currently looking for a number of people to join our Inverness iCentre Team for the 2023 season. All positions run from April to the end of October. All positions are at a pro rata salary of £20,570, although this is likely to increase from April following our annual pay...


  • Inverness, Highland, United Kingdom Yellow 42 Recruitment Full time

    Visitor Services Assistant – Food and Beverage Yellow 42 Recruitment are working on behalf of a world-renowned historical site in the North of Scotland. This role is key to the visitor experience; your role is to put smiles on faces and ensure the visitors have a memorable experience. The Job – Visitor Services Assistant – Food and Beverage You will...


  • Inverness, United Kingdom The National Trust for Scotland Full time

    _**JOB PURPOSE**_ As a front-line member of the Engagement team your job is give an amazing welcome and tell the stories of the Culloden Cluster sites. This includes Abertarff House, Hugh Miller’s Cottage and Culloden Battlefield. You will be working in the gallery delivering handling workshops, delivering daily tours in the peak season, costumed...


  • Inverness, United Kingdom Compass Building and Construction Services Ltd Full time

    The role will cover various administration tasks and responsibilities. Although reporting to the Financial Director assistance will be required to various members of the Compass office based team. **Key Tasks** - Reception duties e.g. answering the telephone, meeting and greeting visitors and providing refreshments - Typing - Photocopying - Dealing with...


  • Inverness, Highland, United Kingdom Yellow 42 Recruitment Full time

    Visitor Services Assistant - Food and Beverage Yellow 42 Recruitment are working on behalf of a world-renowned historical site in the North of Scotland. This role is key to the visitor experience; your role is to put smiles on faces and ensure the visitors have a memorable experience. The Job - Visitor Services Assistant - Food and Beverage You will be...


  • Inverness, United Kingdom The National Trust for Scotland Full time

    **JOB PURPOSE** You will be responsible for providing administration support to the Office Manager and wider team based at Balnain House, Inverness and across the Highland & Islands region. You will ensure all general administration is undertaken diligently, efficiently and carried out within the Trust’s procedures and policies. **Job Types**: Permanent,...


  • Inverness, United Kingdom The National Trust for Scotland Full time

    **JOB PURPOSE** The post holder will be responsible for the provision of administrative and logistics support to the Regional Director, the wider regional management team based at Balnain House and provide general support to the Balnain House office team as required. He/She will ensure all general administration is undertaken diligently, efficiently and...


  • Inverness, United Kingdom Ritsons Chartered Accountants Full time

    **The Company** Ritsons Chartered Accountants is an independent firm of chartered accountants and business advisers with offices throughout the North of Scotland. We provide a wide range of services including, accountancy, taxation, audit, payroll, VAT, bookkeeping and business advisory services. **Job Summary** An opportunity has arisen in our Inverness...


  • Inverness, United Kingdom OAKRIDGE SUPPORT SERVICES LTD Full time

    OAK RIDGE SUPPORT SERVICES LTD HOUSING SUPPORT SERVICE FOR ADULTS WITH A LEARNING DISABIITY Vacancy for: F/T Support Assistant 32-40 hours Oak Ridge Support Services Ltd are looking to recruit Support Assistant to compliment our existing support team, in providing support to promote the independence and quality of life for our service users. We provide...

  • Assistant Tax Manager

    3 weeks ago


    Inverness, United Kingdom ORION ENGINEERING SERVICES LIMITED Full time

    Assistant Tax ManagerThe Orion Group manages the placement of thousands of contractors and permanent personnel every year via our worldwide network of offices throughout Europe, the Americas, the Middle East, Asia Pacific, and Africa. We are seeking a capable and motivated Assistant Tax Manager to join our team at our HQ in Inverness. In this role, you will...


  • Inverness, United Kingdom ORION ENGINEERING SERVICES LIMITED Full time

    Job DescriptionAssistant Tax ManagerThe Orion Group manages the placement of thousands of contractors and permanent personnel every year via our worldwide network of offices throughout Europe, the Americas, the Middle East, Asia Pacific, and Africa. We are seeking a capable and motivated Assistant Tax Manager to join our team at our HQ in Inverness. In this...

  • Assistant Tax Manager

    3 weeks ago


    Inverness, United Kingdom ORION ENGINEERING SERVICES LIMITED Full time

    Assistant Tax Manager The Orion Group manages the placement of thousands of contractors and permanent personnel every year via our worldwide network of offices throughout Europe, the Americas, the Middle East, Asia Pacific, and Africa. We are seeking a capable and motivated Assistant Tax Manager to join our team at our HQ in Inverness. In this role, you...

  • Assistant Tax Manager

    3 weeks ago


    Inverness, United Kingdom ORION ENGINEERING SERVICES LIMITED Full time

    Assistant Tax ManagerThe Orion Group manages the placement of thousands of contractors and permanent personnel every year via our worldwide network of offices throughout Europe, the Americas, the Middle East, Asia Pacific, and Africa. We are seeking a capable and motivated Assistant Tax Manager to join our team at our HQ in Inverness. In this role, you will...

  • Assistant Tax Manager

    3 weeks ago


    Inverness, United Kingdom ORION ENGINEERING SERVICES LIMITED Full time

    Assistant Tax ManagerThe Orion Group manages the placement of thousands of contractors and permanent personnel every year via our worldwide network of offices throughout Europe, the Americas, the Middle East, Asia Pacific, and Africa. We are seeking a capable and motivated Assistant Tax Manager to join our team at our HQ in Inverness. In this role, you will...

  • Assistant Tax Manager

    3 weeks ago


    Inverness, United Kingdom ORION ENGINEERING SERVICES LIMITED Full time

    Assistant Tax ManagerThe Orion Group manages the placement of thousands of contractors and permanent personnel every year via our worldwide network of offices throughout Europe, the Americas, the Middle East, Asia Pacific, and Africa. We are seeking a capable and motivated Assistant Tax Manager to join our team at our HQ in Inverness. In this role, you will...

  • Assistant Tax Manager

    4 minutes ago


    Inverness, United Kingdom ORION ENGINEERING SERVICES LIMITED Full time

    Assistant Tax ManagerPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.The Orion Group manages the placement of thousands of contractors and permanent personnel every year via our worldwide network of offices throughout Europe, the Americas, the Middle East, Asia Pacific, and...

  • Cleaning Operative

    2 days ago


    Inverness, United Kingdom Allan Ingram Industrial Cleaning Services Ltd Full time

    Cleaning Operative required at Westercraigs to carry out cleaning of site cabins, show house and stairwell. 2 days per week - Tuesdays & Thursdays/Fridays 4.5 hours per day = 9 hours per week Stairwell is to be cleaned once per week, site cabins twice per week, show house once per week. Job Summary: **Duties**: - Perform cleaning tasks such as dusting,...


  • Inverness, United Kingdom Orion Engineering Services Ltd Full time

    Assistant Tax ManagerThe Orion Group manages the placement of thousands of contractors and permanent personnel every year via our worldwide network of offices throughout Europe, the Americas, the Middle East, Asia Pacific, and Africa. We are seeking a capable and motivated Assistant Tax Manager to join our team at our HQ in Inverness. In this role, you will...