Casework Support Officer

2 months ago


London, United Kingdom City of Westminster Council Full time

**About Us**:
**THE EXTRAORDINARY STORY OF SERENA’S VISION**

Growth Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places.

Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands.

Please view the extraordinary story of Serena’s Vision **here**.

**The Role**:
As a Casework Support Officer you can make your own powerful contribution to shaping the built environment of Westminster and supporting the communities who live there.

Expect a challenging and rewarding role, where you’re in control of your own workload and have plenty of opportunities to learn. Within our inclusive and supportive team you’ll find you’re valued and that your opinion counts.

Please refer to the **Job Description** for more information

**About You**:
Most likely you’ll have some experience of working in a planning environment, giving you good knowledge of planning legislation and practices. A relevant qualification would be helpful. You’ll be familiar with computerised record-keeping, ideally document management systems.

We’re looking for someone organised, methodical and accurate - the role is very busy and standards are set high. You’ll also be able to deliver good customer service and to communicate effectively with everyone from planning officers and agents to members of the public.

**What We Offer**:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.



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