Rural Property Consultant

5 months ago

Melrose, United Kingdom Rettie and Co. Full time

**Key details**:
**Job Title**: Rural Property Consultant
**Location**:Flexible - either Berwick or Melrose office
**Department**:Rural Asset Management
**Reports to**:Associate Director

**About the role**:
The main aim of the Rural Asset Management Team is to ensure an exceptional standard of customer service is provided to all potential and actual customers.

**Key responsibilities**:
**Delivering exceptional service**
- Responsible for meeting and exceeding your personal targets and contributing proactively to the team's targets
- Responsible for adhering to agreed systems and processes, specifically:

- Building relationships with customers through regular phone contact
- Promotion of services across the Rettie group to generate valuations for own/other teams
- Arrange viewings and valuations
- Trained on sales database (Reapit) and proactively uses the relevant database functionality and reporting features
- Recording accurate and detailed customer information to build a database of future potential sellers and buyers
- Contributing content for the social media profile of the branch using relevant platforms
- Generating positive customer review profile for the branch (Google Reviews etc.)
- Responsible for ensuring the accuracy of data input by yourself into Reapit, therefore ensuring the accuracy of management accounts and management reporting
- Takes a proactive approach to continuous personal development, actively seeking opportunities to develop skills and capabilities required for the role

**Key requirements**:
Essential
- Driving licence
- Fully IT literate & proficient in the use of IT systems including MS Word, Excel & Outlook
- Strong written & verbal communication/numeracy/data analysing skills
- Strong negotiation, organisation and influencing skills

Desirable
- Experience of Reapit or comparable system
- Knowledge of the rural market

**Competencies**:

- Customer focused
- Communication
- Collaboration
- Problem-solving
- Positive mindset
- Planning and organising

**What we offer**:

- Competitive salary and discretional bonus
- 37.5 hours per week
- 26 days annual leave (increasing by 1 day per year up to 5 years) and 7 bank holiday leave days
- Private health insurance and cash plan
- Referral scheme

**About us**:
When you join Rettie you’ll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviours towards our clients and each other, daily. Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.

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