Licence Coordinator

3 months ago


Norwich, United Kingdom Connells Group Full time

Connells Group have a fantastic opportunity for a high motivated customer service professional to join their established Licence Team based at their Service Centre in the heart of Norwich.

As a Licence Coordinator, you would be an integral part of a wider team providing an admin and operational support service to our landlords and branch network, in addition to regularly engaging with regional directors and local authorities to ensure compliance with licensing regulations and all licensing related matters.

This is a highly responsible job involving keeping abreast of potential changes to local authority conditions, working with landlords to ensure they remain compliant of the regulations and conditions of their licence and assisting with branch and landlord queries.

If you are a confident communicator, organised, self-motivated individual who enjoys investigating and problem solving, this could be an excellent career move for you.

**What’s in it for you?**
- Competitive salary - Up to **£20,500**:

- Industry leading **training and development**:

- Support in obtaining **ARLA Propertymark professional qualifications**:

- Opportunities for **progression**:

- **Collaborative**, **rewarding **and **fun** environment

The wellbeing of our staff is of the utmost importance to us, which is why our corporate charity partner is MIND. We also have in place a variety of ongoing mental health initiatives and an employee assistance programme to help with worries about all aspects of life.

**Key responsibilities of a Licence Coordinator**:

- Working closely with the Group Licensing Manager on regulatory changes
- Supporting our lettings branches in letting property safely and compliantly
- Liaising with landlords, local authorities and colleagues on property licensing and other matters
- Completing time sensitive regulatory change projects
- Researching potential new property licensing schemes in the UK

**Skills and experience required to be a successful Licence Coordinator**:

- Outstanding **Customer Service** skills
- Solid **administration** skills
- **Resilient**, **positive**, **numerate** and **detail oriented**:

- **Organised** and able to **prioritise** workload in a fast paced environment
- Excellent verbal and written **communication** skills

Following the merge between Connells Group & Countrywide in 2021, we are now the largest and most profitable property services provider in the UK with more than 1,200 branches and 15,000 staff nationwide. Our confidence in the market and drive for further growth means that Connells Group & Countrywide can offer a stable and progressive setting for all staff.

Job Reference: CC00223


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