Clinic Co-ordinator

2 weeks ago


Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

The post holder will provide a comprehensive, quality, confidential administration service to the Divisions and their team in support of the Service Manager.

A key requirement of the post is to proactively manage clinic bookings and appointments, including making recommendations and implementing any authorised changes to clinic templates to ensure best use of capacity and compliance with national targets.

The Clinic/Data Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Support Manager to ensure that an efficient service is provided.

It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.

Provide a comprehensive administration service, including management of new referrals and demographics, registration of patients, analysis and housekeeping of appointment systems to maximise capacity, liasing with Divisions, etc. ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales,

Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester (population 357K). The Trust provides high quality planned and emergency care, cardiac, critical care, child health, maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.

The Trust provides over 500 beds and employs over 5,100 members of staff. A comprehensive range of community services is provided across 26 medical centres and schools through our Central Cheshire Integrated Care Partnership.

We have played, and continue to play, a proactive role in the development of Integrated Care plans across Cheshire & Merseyside and our local Cheshire East and Cheshire West Place-based systems. We believe, and it is the cornerstone of our five-year Trust Strategy, there is the opportunity to progress innovative, responsive and effective care in the best setting for the patient, be it in the hospital or out in the community.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Provide a comprehensive administration service, including management of new referrals and demographics, registration of patients, analysis and housekeeping of appointment systems to maximise capacity, liasing with Divisions, etc. ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales,

Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,

Be fully conversant with all required electronic systems for correspondence, clinic management and the retrieval of results, including obtaining information using the Internet,

Ensure that the case note tracking system is functioning correctly, and that case notes are available, complete, and fit for purpose,

Support the Division to analyse, and act on information to proactively manage and maintain relevant NHS targets, including profiling activity to ensure target requirements are met.


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