Customer Service Administrator

1 month ago


Newcastle Upon Tyne, United Kingdom Netwirking Ltd Full time

**Work From Home - Remote Work 4 days of the week with only 1 day in the office**

**Fulltime / Permanent**

**Location - Newcastle upon Tyne**

**Work Days - Monday to Friday / 9am to 5:30pm**

Netwirking are pleased to be working together with one of the fastest rising Tech firms in Newcastle upon Tyne who are looking for a motivated, keen and driven individual, with experience of working in a customer service role to join their team.

The business continues to grow and as a result of this they are looking for someone to help drive the company forward.

**Key Responsibilities Include**:

- Contact customers who have used our service based off data finds and analytics.
- Analysis of customer and client interaction.
- Manage a significant number calls to customers on a daily basis.
- Report daily performance analysis.
- Identify those customers who have used the website and garner feedback via courtesy call.
- Contribute to team and individual daily targets.
- Interpret basic data and trends.

**Required skills and experience**:

- Customer Service experience
- Team player
- Displays strong interpersonal and communication skills.
- Is well organised and able to prioritise workload.
- Shows a willingness to contribute to team and business targets/projects.
- Is equally comfortable working individually and as part of a team.
- Holds a tenacious self-motivated outlook.
- Is keen to further their own personal development



  • Newcastle Upon Tyne, United Kingdom Reed Business Support Full time

    Are you looking for a Permanent Customer Service Administration role? Are you a confident communicator, with strong administration skills and a passion for customer service? My client is looking for some to join their team full time, based in their office in the Outer West of Newcastle. Hours of 8-5 Mon-Thurs and 8-4 on Fridays, and a salary of...


  • Newcastle upon Tyne, United Kingdom Perfect Hire Limited Full time

    We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer complaints, and processing customer...


  • Newcastle upon Tyne, United Kingdom Perfect Hire Ltd Full time

    Job Description: We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer complaints, and...


  • Newcastle upon Tyne, United Kingdom Perfect Hire Ltd Full time

    Job DescriptionJob Description: We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer...


  • Newcastle upon Tyne, United Kingdom Purchasing Professionals Full time

    **Customer Service Administrator - Newcastle (NE1) - Permanent - Full time** *Hours of work: 40 hours per week Monday to Friday, 8am - 5pm or 9am - 6pm on a rota basis, working 1 in 4 Saturdays with a lieu day off the following week. There will also be a requirement to work overtime on weekends during the busy student turnaround period and check in...


  • Newcastle upon Tyne, United Kingdom Reed Full time

    Are you looking for a permanent role in administration? If so, this is a great opportunity to join an exciting company and be part of our client's friendly team. A new and exciting opportunity for an Administrator with Customer Service elements to join a great team of people working for long standing and reputable group based in Newburn, Newcastle upon Tyne....


  • Newcastle upon Tyne, United Kingdom Reed Full time

    Are you looking for a permanent role in administration? If so, this is a great opportunity to join an exciting company and be part of our client's friendly team. A new and exciting opportunity for an Administrator with Customer Service elements to join a great team of people working for long standing and reputable group based in Newburn, Newcastle...


  • Newcastle upon Tyne, United Kingdom Perfect Hire Ltd Full time

    JobDescription: We are seeking ahighly motivated and detailoriented Customer Service Administratorto join our clients team. As a Customer Service Administrator youwill be responsible for providing exceptional customer service toour clients and customers. You will be responsible for handlingcustomer inquiries resolving customer complaints and...


  • Newcastle upon Tyne, United Kingdom Downing Full time

    **Customer Service Administrator** **Newcastle** **Permanent** Downing is an award-winning, leading provider of innovative, luxury student accommodation across the UK. Operating across 9 cities throughout the UK, and with additional developments already in progress, we have an exciting opportunity exists to grow with this highly successful, dynamic company...


  • Newcastle upon Tyne, United Kingdom Forest Master Limited Full time

    **Customer Service / Sales Administrator** **JOB SUMMARY**: We are offering a starting salary of £24,106 per annum with the view to increase to **£26,106** on successful completion of a 12 week probationary period. **KEY RESPONSIBILITIES**: - Processing and administering orders, ensuring delivery of goods on time and in full - Administration of returns...


  • Newcastle upon Tyne, United Kingdom Forest Master Limited Full time

    **Customer Service / Sales Administrator** **JOB SUMMARY**: We are offering a starting salary of £24,219 per annum with the view to increase to **£26,106** on successful completion of a 12 week probationary period. **KEY RESPONSIBILITIES**: - Processing and administering orders, ensuring delivery of goods on time and in full - Administration of returns...


  • Newcastle upon Tyne, United Kingdom MTrec Ltd Full time

    Rewards and Benefits on offer; * Immediate start date. * Hybrid working available. * A highly interesting and varied role. * Superb company culture * Varied and interesting role * Friendly working team environment The Company you will be working for; Our client is an established and successful company based in Newcastle. They are currently...


  • Newcastle upon Tyne, United Kingdom Forest Master Limited Full time

    **Customer Service / Sales Administrator** **JOB SUMMARY**: We are offering a starting salary of £22,000 per annum with the view to increase to **£24,000** on successful completion of a 12 week probationary period. **KEY RESPONSIBILITIES**: - Processing and administering orders, ensuring delivery of goods on time and in full - Administration of returns...


  • Newcastle upon Tyne, United Kingdom True Potential LLP Full time

    _**Who we are**:_ True Potential are a market leader in providing wealth management advise in pensions and investments, with over 15+ years’ experience we work with 20% of the UKs financial advisors. Through the development of our in-house platform, we administer and manager over 125,000 clients accounts in a Simple, Effective and Unique end to end...


  • Newcastle upon Tyne, United Kingdom MTrec Ltd Full time

    Rewards and Benefits on offer; * Immediate start date. * Hybrid working available. * A highly interesting and varied role. * Superb company culture * Varied and interesting role * Friendly working team environmentThe Company you will be working for;Our client is an established and successful company based in Newcastle. They are currently looking for an...


  • Newcastle upon Tyne, United Kingdom Premier Placement Services Full time

    We are looking to recruit Customer Services Advisors to work for our successful client, in their brand-new office as part of a dynamic team. Based in Meir, Stoke-On-Trent. Shifts are 08:30-16:30 or 09:30-17:00, Monday - Friday. £10-£10.40 per hour. This role involves: - Tracking customer orders. - Data entry. - Reporting any issues with damages etc. -...


  • Newcastle upon Tyne, United Kingdom Paybuddy Full time

    **About us** We are Paybuddy. Our business stands out in a competitive market with a wide range of advanced payment solutions, including card machines, payment gateways, EPOS systems, and innovative SoftPoS technology. This comprehensive suite offers clients a convenient one-stop solution for their payment and operational requirements. We have our own...


  • Newcastle upon Tyne, United Kingdom Brook Street Full time

    **The Role**: Brook Street are proud to be working in partnership with the DVSA, based in Newcastle Tyneside House. We are recruiting for Customer Service Administrators (Temporary) to be based at the Newcastle Tyneside House office on a full-time basis. You should take part in team meetings and contribute to the staff engagement plan where possible;...


  • Newcastle upon Tyne, United Kingdom Nineteen Recruitment Full time

    _**Nineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors.**_ - **We are delighted to be working with a local authority client, recruiting on their behalf for a Customer Service Administrator, a role...


  • Newcastle upon Tyne, United Kingdom Logo Co Full time

    **About us** Logo Co is a small, growing business in Newcastle upon Tyne, NE12 5UR. Providing branded clothing to our business clients. The role is based around someone who may need to do the school run. 10am - 3pm (flexible) **Responsibilities**: - Customer communication and updating - Telephone answering - Job schedule management - Respond to social...