Head of Client Accounts

2 months ago


London, United Kingdom Deverell Smith Full time

**Job details**:
**Posted**

27 November 2023

**Salary**

£55000.00 - £65000.00 per annum

**Location**

London

**Job type**
- Permanent**Discipline**
- Accounting & Financial Services**Reference**

BBBH31660_1701092435

**Contact Name**

Daryl Lipman

**Job description**:
**Location: South London**

**Head Of Client Accounting - Lettings**

Our client is a leading and dynamic estate agency that specializes in residential property services. With a commitment to excellence and innovation, they pride themselves on delivering exceptional service to their clients. As a market leader in the real estate industry, they are constantly evolving to meet the needs of their clients and provide them with the best possible experience.

**Key Responsibilities**:

- Develop and maintain strong relationships with key clients.
- Oversee the management of client accounts, ensuring accuracy and completeness.
- Implement strategies to enhance client satisfaction and retention.
- Manage financial aspects of client accounts, including billing, invoicing, and financial reporting.
- Work closely with the finance team to ensure accurate and timely financial transactions.
- Lead and inspire a team of client account professionals.
- Provide guidance, mentorship, and training to ensure team members are equipped to excel in their roles.
- Foster a collaborative and positive team culture.
- Build and lead a high-performing client accounts team.
- Set clear team goals and objectives aligned with overall business strategy.
- Conduct regular performance evaluations and provide constructive feedback.
- Identify training and development needs for team members and facilitate appropriate training programs.
- Manage workload distribution and ensure optimal team efficiency.
- Address any team-related issues promptly and professionally.
- Develop and implement strategic initiatives to drive the growth of client accounts.
- Analyze market trends and client needs to identify new opportunities and areas for improvement.



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