Lead Administrator

6 months ago

Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

We are looking for part-time CAMHS Lead Administrator, working from 9am - 5pm each day (Wed-Fri). You would be part of a small, friendly team of administrators in our offices at the University of Reading campus, with free parking. You will need to have experience of managing others, have previous administrative experience & confidence in using Microsoft office. You will be the first point of contact for the Clinical Team Lead(s), Consultant Psychiatrists & Clinicians.

The job is varied & rewarding & every day is different. You will benefit from a culture that is firmly centered on staff support & development, enabling genuine job satisfaction. Much of our work is innovative ,while being encouraged to contribute your own thoughts & initiatives.

We value our employees & put people first. We are pioneers in compassionate leadership & Quality Improvement, with a strong commitment to creating a culture where everyone has a voice & where service users & staff collaborate to have a direct impact on the things that matter most.

As a Global Digital Exemplar, Berkshire Healthcare will provide you with an excellent working environment through our ambitious plans to improve ways of working using new technology. You will have access to our Trust-wide Learning & Development programme & will be supported in your career & personal growth, with opportunities to help you to build your Continuing Professional Development portfolio, enabling you to extend your skills & ensure that you excel.
- To lead and support the Specialist Community and Pathways Administration Team by coordinating day to day administration tasks.
- 1:1 supervision and appraisals for the administration team.
- Using e Roster system to input annual leave requests and sickness absence.
- Liaising with Estates/IT and other services to resolve daily issues.
- To support the Business Support Manager, ensuring policies and procedures are followed.
- Helping with the recruitment and induction of new administrative staff and supporting new starters/clinical trainees.
- Preparing documentation and collating data and Agenda for the Team Business Meeting.
- Minute taking and distribution, following up on actions and being aware of meeting deadlines.
- Input confidential correspondence, produce requested reports and other documentation to a high standard using software packages within an agreed timescale.
- You will also be required to work on your own initiative and demonstrate a willingness to help others as a key member of the team.
- The ability to build effective relationships, with a flexible approach to work is essential.
- You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post.
- Carry out day-to-day organisation of systems to ensure the smooth running of the administration team.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

**Our values at Berkshire Healthcare**:

- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

**Benefits of working for us include**:

- Flexible working options to support work-life balance.
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites

**The 4 must haves for the role**:

- Excellent interpersonal, observational, and reporting skills, able to deal with sensitive and challenging phone calls.
- Confident in IT skills and using Microsoft Outlook, Word and Excel, with accurate typing skills.
- Previous experience of working in an office and/or customer care environment.
- Able to work effectively in a team.

If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.

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