Order Management Specialist
2 weeks ago
**Company Description**:
The Order Management team is responsible for order generation and final quote approval for Dynatrace customers and partners in EMEA in line with company policy.
**Responsibilities**:
- Work as part of a team of the Order Management team that supports the EMEA sales team
- Be the point of contact for a specified sales team within EMEA to collate details required for current sales opportunities
- Review and approve quotes for Sales to self-generate standard order forms
- Create non-standard order forms in line with company policies
- Ensure order forms are prepared in a timely and accurate manner to meet tight sales deadlines
- Work with Manager and Legal to review and approve revisions to order forms requested by Customers or Partners
- Ensure all paperwork is received (order forms, purchase orders, etc.) and matches the approved quote upon contract execution
- Ensure all sales orders are processed in Salesforce and shipment of products is done in a timely manner
- Share best practices and ensure compliance with company internal policies and processes
- Assist with SOX audits and process reviews when required
**Qualifications**:
**What we’re looking for**:
- Experience with Global Enterprise software and services sales orders
- Experience in Order Management / Contract Management
- A dynamic, flexible individual capable of working in a fast-paced sales environment
- Individual accountability and execution
- Excellent attention to detail
- Self-starter with a pro-active approach
- Ability to work with multiple teams involved in the sales cycle simultaneously
- Excellent verbal & written communication skills
- Ability to communicate at all levels of working relationships
- Ability to navigate ambiguity and drive towards effective decision making
- Advanced MS Word and Outlook, Intermediate MS Excel and Adobe
- Experience with Salesforce and Salesforce CPQ
- A second European language to a business level is a plus
**Additional Information**:
**_You will love the benefits of working with the Dynatrace solution_**
**_ _**We are a market share leader & a 12x magic quadrant leader.
We invest more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption.
Enjoy our culture of excellence with competitive compensation packages that recognize and reward greatness.
Working with the largest of the Cloud players like AWS, Azure, VMware and Google Cloud allows our customers to have the best of 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology
We offer a competitive compensation package, benefits, company pension scheme and holidays.
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