Customer Service Specialist

6 months ago


Bishop's Stortford, United Kingdom Newman Office Personnel Full time

**Customer Services Account Manager**

Brand new role for an impressive client who leading in their field and expanding due to continued success

This is a key role, and you will be dealing with business clients and their needs and account movements and orders.

**Duties**

Dealing with existing live clients and order queries

Advising on latest product ranges and availabilities

Contacting lapsed or dormant clients to advise on new stock

Dealing with resellers and business to business account holders

Dealing with quotes

Chasing confirmation of orders

Use of internal platforms such as ‘shopify’

Attending meeting with immediate manager

Working with customer services department

Building strong relationships with clients

**Experience**

Previous experience in Customer Services or Customer Account Management is Essential
- Proficient in data entry and computer systems.
- Ability to analyze customer needs and provide appropriate solutions.

If you are a dedicated individual who is passionate about providing exceptional customer service, we would love to hear from you and help us deliver outstanding support to our valued customers.

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: NP4249



  • Bishop's Stortford, Hertfordshire, United Kingdom Euro Garages Full time

    Role OverviewWe are seeking a friendly and customer-focused individual to join our team as a Barista. As a key member of our coffee shop, you will provide exceptional service, prepare beverages, and create a warm atmosphere for all customers.Responsibilities:Prepare and serve high-quality beveragesProvide exceptional customer serviceMaintain a clean and...

  • Customer Service

    6 months ago


    Bishop's Stortford, United Kingdom Newman Office Personnel Full time

    CUSTOMER SERVICES We are seeking a highly motivated and customer-focused individual to join our clients team. You will be the first point of contact for our customers, providing exceptional service and support. Booking out relevant field based engineers day to day appointments and site visits. Use of internal system Word Excel and Outlook Taking queries...

  • Customer Service

    6 months ago


    Bishop's Stortford, United Kingdom Data Energy Management Services Ltd Full time

    Data Energy Management Services is a well-established organisation providing account management support to Managing Agents that covers everything from finding lost meters to resident level billing and even Combined Heat & Power (CHP) generation. The basic role is to deal with all areas of the billing and customer service area of the organisation. To ensure...


  • Bishop's Stortford, Hertfordshire, United Kingdom Neway International Full time

    Neway International is seeking a highly skilled Nutrition and Service Specialist to join our team in Bishop Stortford. As a Nutrition and Service Specialist, you will play a key role in preparing nutritious meals for students and creating a positive dining experience.The ideal candidate will have previous experience in a restaurant, school, or catering...

  • Customer Service

    6 months ago


    Bishop's Stortford, United Kingdom Impress Full time

    WE ARE HIRING!! We are seeking an experienced **Customer Service **to join our friendly team. An exciting and unique opportunity for who is passionate about customer care and is looking for a platform to develop and take their career to the next level! The job role involves engaging with clients, understanding their needs, and presenting our dental...


  • Bishop's Stortford, United Kingdom Herts Insurance Consultants Full time

    **We’ve revolutionised the way we approach each working week**: We encourage our team to have a life outside of work, which is why we offer flexible working, competitive pay, remote working options and tons of holiday. Whether you want to spend more time with your family or you have personal commitments you need to fulfil, our flexible working culture...


  • Bishop's Stortford, United Kingdom Newman Office Personnel Full time

    New role for an exception company based in the heart of Bishops Stortford! - Answer incoming calls and respond to customer inquiries - Provide service on a range of queries - Assist customers with their account inquiries, transactions, and problem resolution - Chase outstanding orders and advise on delivery dates - Process customer requests, such as account...


  • Bishop's Stortford, United Kingdom FW Recruitment Full time

    Customer Services Coordinator - Bishops Stortford - Working Hours Mon -Friday 8.45am -5.00pm (1 hour lunch)**Benefits**: - Up to 10% bonus annually (dependant on company performance) - 25 days annual leave plus paid bank holidays - An extra day off on birthday - Workplace Pension Auto Enrolment after 3 months. 4% employee contribution, 6% Employer - An...


  • Bishop's Stortford, United Kingdom Newman Office Personnel Full time

    Brand new role for an impressive client who leading in their field and expanding due to continued success! **Duties** Advising on latest product ranges and availabilities Contacting lapsed or dormant clients to advise on new stock Dealing with resellers and business to business account holders Dealing with quotes Chasing confirmation of orders Use of...


  • Bishop's Stortford, United Kingdom Pertemps Bond Full time

    Are you an organised, detail-oriented individual with a passion for delivering excellent customer service? A leader in pharmaceutical and health distribution services since 1999, is expanding its Customer Service team and is looking for a Customer Service Executive to join their dynamic and fast-paced department. This role is ideal for someone who thrives...


  • Bishop's Stortford, Hertfordshire, United Kingdom Pertemps Bond Full time

    Pertemps Bond Customer Service Executive RoleAre you a detail-oriented and organized individual with a passion for delivering excellent customer service? We are seeking a Customer Service Executive to join our dynamic and fast-paced department.Key Responsibilities:Manage and resolve customer queries, including complaints, delivery issues, and order...


  • Bishop's Stortford, Hertfordshire, United Kingdom Lookers Full time

    **About Us**Bishop Stortford Land Rover is a leading automotive dealership dedicated to providing an exceptional customer experience. We are looking for a highly skilled and enthusiastic Customer Service Liaison to join our team.In this role, you will be responsible for providing an outstanding customer service experience, responding to customer queries, and...


  • Bishop's Stortford, United Kingdom Data Energy Management Services Ltd Full time

    Data Energy Management Services is a reputable organisation specialising in comprehensive energy solutions for Managing Agents, covering heat, gas, electricity, water, and renewables. One of our main services involves metering and billing solutions; calculating and issuing energy (typically heat) bills to residents and providing customer support. We are...


  • Bishop's Stortford, United Kingdom Data Energy Management Services Ltd Full time

    Data Energy Management Services is a reputable organisation specialising in comprehensive energy solutions for Managing Agents, covering heat, gas, electricity, water, and renewables. One of our main services involves metering and billing solutions; calculating and issuing energy (typically heat) bills to residents and providing customer support. We are...


  • Bishop's Stortford, Hertfordshire, United Kingdom Welcome Break Full time

    About UsWelcome Break is a leading hospitality company, dedicated to delivering exceptional customer experiences across our network of service stations and travel centres.We are currently seeking enthusiastic and motivated individuals to join our team as Customer Service Ambassadors. In this role, you will have the opportunity to work in a fast-paced...


  • Bishop's Stortford, United Kingdom FW Recruitment Full time

    **Customer Services Coordinator - Bishops Stortford** **Working Hours Mon -Friday 8.45am -5.00pm (1 hour lunch)** **Benefits**: **Up to 10% bonus annually (dependant on company performance)** **25days annual leave plus paid bank holidays** **An extra day off on birthday** **Workplace Pension Auto Enrolment after 3 months. 4% employee contribution, 6%...


  • Bishop's Stortford, Hertfordshire, United Kingdom AWD online Full time

    Award-winning AWD online is seeking a highly skilled Customer Service Ambassador to join our team in Bishop's Stortford, Hertfordshire. As a key member of our customer-facing team, you will be the first point of contact for customers, providing outstanding service and support.About the RoleWe are looking for an individual with excellent communication skills,...


  • Bishop's Stortford, United Kingdom Ellis Mason Full time

    _Ellis Mason _have partnered exclusively with a highly credible business based in Bishops Stortford to help them find a **CUSTOMER SERVICE ADMINISTRATOR**. This is an administrative based role, however there is an element of customer service within the role too. For the role of **CUSTOMER SERVICE ADMINISTRATOR**, you would be working within the Technology...


  • Bishop's Stortford, United Kingdom Newman Office Personnel Full time

    JCustomer Services £23k - Provide a high level of customer service to a range of customers - Processing sales orders and sending order confirmations - Use of Microsoft Outlook, Excel and CRM system - Excellent communication skills, both verbal and written. - Provide cover in the sales office when colleagues are unable to fulfil their duties. Pay: Up to...


  • Bishop's Stortford, United Kingdom Ellis Mason Full time

    _Ellis Mason_ have partnered exclusively with a highly credible business based in Bishops Stortford to help them find a **CUSTOMER SERVICE SUPERVISOR**. This role is for an experienced supervisor and would suit someone who would be keen to progress into the management role with training. For the role of **CUSTOMER SERVICE SUPERVISOR**, you will need to...