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Technical Services Administrator

3 months ago

Manchester, United Kingdom SVC Solutions Full time

**Salary & Benefits**
- Salary 25k depending on experience
- 20 days holiday + bank holidays raising by 1 extra day each full year of service to a maximum of 5
- Pension - Employer contribution is 5%, Employee contribution is 5%. AVCs can be made through arrangement
- Bonus scheme
- Free onsite parking

Location : Stretford, Manchester

**About the role**

Your role as Technical Services Administrator is integral to the Service Office team, working closely with the Technical Services Manager to provide essential support, customer report writing and other service related duties.

**In this role your key responsibilities will include**:▪

▪ Service report writing

▪ Arranging engineer site visits, callouts, commissioning and warranty calls

▪ Technical support calls from customers and engineers

▪ Assist with customer complaints relating to technical issues/invoices

▪ Liaison with other departments to deliver service related tasks

▪ Undertake relevant training courses as required

▪ Preparing technical remedial works quotations

▪ Other duties associated with your role

Essential qualifications, experience and skills for the role:
▪ Knowledge of pumps and pressurised systems

▪ Computer literate with Microsoft Office

▪ Organised and self-motivated

▪ Attention to detail

▪ Customer focused

▪ Commercial awareness

▪ A pleasant and friendly “can do” attitude

▪ Confident telephone manner

Knowledge and skills to develop:
▪ New product information

INDHIGH

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- technical admin: 2 years (preferred)

Work Location: One location